The Recruitment Alternative
recruitment of:
Customer Service / Administration Officer / GYM
- Work for a friendly and fun environment
- Free gym membership
- Parking provided
- Rotating shift work 1pm to 9pm and 11am to 7pm
Our client is a new health club based in South West Sydney. Equipped with state-of-the-art equipment, they are brand new, enthusiastic and provide first class service to all their clients. They provide fantastic training equipment as well as great advice on a broad range of fitness issues.
They are looking for an eager, enthusiastic and well presented customer service / administration officer who will be reporting to the Gym Manager and overlooking the reception area. You will be the face of the gym as well as provide on-going customer service and perform a range of administration duties. You will also be managing 2 junior receptionist staff.
This is a fantastic opportunity for someone who enjoys working in a fun, fast pace and young environment. You will be dealing with a broad range of people on a daily basis helping them with their queries and making them feel part of the gym.
Your duties will include:
- Meeting and greeting members and making every visitor feel welcome
- Reporting to the manager and overlooking the reception area
- Dealing with memberships, signing up new members
- Maintaining and updating the database
- Managing direct payment plans
- Cash Handling and Reconciliation
- Handling confidential files
- Keeping the office/ reception area tidy
- Managing 2 staff members
To be successful in the role you will:
- A minimum of two years’ experience working in a receptionist/customer service/admin role
- Have outstanding reception, customer service and administration skills
- Be presentable, personable and well dressed (uniform provided)
- Be professional and friendly
- Organized and adaptable with the ability to multi-task
- Have basic computer skills such as Word and Excel
- Comfortable working with computers