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Customer Service / Administration Officer / GYM

 
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POSTED: 08/09/2011  
 
JOB ID: CSAOG1

The Recruitment Alternative

recruitment of:

Customer Service / Administration Officer / GYM

 

  • Work for a friendly and fun environment
  • Free gym membership
  • Parking provided
  • Rotating shift work 1pm to 9pm and 11am to 7pm 

Our client is a new health club based in South West Sydney. Equipped with state-of-the-art equipment, they are brand new, enthusiastic and provide first class service to all their clients. They provide fantastic training equipment as well as great advice on a broad range of fitness issues.

They are looking for an eager, enthusiastic and well presented customer service / administration officer who will be reporting to the Gym Manager and overlooking the reception area. You will be the face of the gym as well as provide on-going customer service and perform a range of administration duties. You will also be managing 2 junior receptionist staff.

This is a fantastic opportunity for someone who enjoys working in a fun, fast pace and young environment.  You will be dealing with a broad range of people on a daily basis helping them with their queries and making them feel part of the gym.

Your duties will include:

  • Meeting and greeting members and making every visitor feel welcome
  • Reporting to the manager and overlooking the reception area
  • Dealing with memberships, signing up new members
  • Maintaining and updating the database
  • Managing direct payment plans
  • Cash Handling and Reconciliation
  • Handling confidential files
  • Keeping the office/ reception area tidy
  • Managing 2 staff members

To be successful in the role you will:

  • A minimum of two years’ experience working in a receptionist/customer service/admin role
  • Have outstanding reception, customer service and administration skills
  • Be presentable, personable and well dressed (uniform provided)
  • Be professional and friendly
  • Organized and adaptable with the ability to multi-task
  • Have basic computer skills such as Word and Excel
  • Comfortable working with computers

 

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