The Recruitment Alternative
Recruitment of:
Operations Coordinator. Property/Cleaning Services
- Salary + commission + car + laptop + blackberry
- Busy, varied role
- Work from your home office
Our client is one of Australia's most dependable and trusted organisations for reliable, prompt and professional cleaning and property services. They pride themselves on the high standard of work done by their committed staff and their superior knowledge of all maintenance cleaning services. They are committed to providing their clients with tailor-made solutions to suit their specific needs whilst offering value for money with exceptional service and delivery.
The primary purpose of the Operations Manager is to develop client relationships and manage and roster casual cleaning staff. Reporting to the Management team you will be responsible for coordinating and managing the day to day operational functions in accordance with customer requirements and company policies.
Your specific duties will include:
- Lead and assist the staff to achieve results within the client environment
- Ensuring highest customer service levels are provided and customer requirements are met.
- Coaching and mentoring the cleaning staff to maximise output
- Identifying ongoing improvements to operations and system and procedures.
- Ensuring effective and open communication with direct reports and customers.
- Rostering of staff
- Quality daily Site inspections
- OHS reporting (no experience essential)
- Client visits and relationship building
The successful applicant should possess:
- Proven experience in a commercial cleaning role
- Leadership and strong Customer service orientated skills.
- The ability to develop, implement and manage business plans.
- Team building and training skills.
- Proactive attitude
- Experience working in a fast paced environment
- Advanced MS Office skills
- Ability to roll your sleeves up and get your hands dirty occasionally
This is a challenging yet rewarding role for the right person. Career opportunity and excellent remuneration package on offer. Base salary + super + commission + car + blackberry + laptop.
