| Virtual interview
Let's have some fun. The Virtual Interview contains actual interview questions ranging from the common questions to the very difficult to the sometime silly. This interactive section gives you the opportunity to test your answers in a safe environment so that when the real thing comes along you can engage in a meaningful exchange rather than grope for a clumsy comeback clumsy answers. Whilst it is designed primarily for entry level applicants it is also very useful for more experienced job candidates. Good luck! What you need to do: Read the three answers to each of the questions and decide for yourself which is the best answer and why. Then check out the comments at the bottom of the section to see if you got it right.
Question 1: What has been your most difficult work experience?
Answer 1:
I recently broke up with my girlfriend of six years. We had been planning to get married and I was totally unprepared when she said she wanted to see other people. I was devastated for a while-in fact it's still painful to think about-but I learned that I can handle any setback, no matter how painful.
My most difficult work experience was when I had a falling out with my boss. I felt so bad that in the end I had to leave my job. For some reason he didn’t like me. I’m not sure why because he was never open enough to tell me. He made my life very difficult by being rude to me and giving me boring and dead-end projects. Every time I tried to talk to him he just avoided me. I’m glad I’m no longer there.
Answer 2:
I am currently a vice president of the Finance Club at school. Last semester I discovered that another vice president-who happens to be a good friend of mine-was embezzling funds from our club account. What a situation! I knew I had to confront my friend and the sooner I did it the better. When I confronted him, he first denied it, but I had brought proof with me, and when I showed him the paperwork he finally admitted that he had taken the money. I told him that I wasn't going to pretend that nothing had happened and asked him how he thought he should proceed. He wanted to just return the money and go on, but I didn't think that was enough. I told him I thought he should resign from the club, confess and apologize to the president of the club. He agreed. I could have turned him in to the Dean, but I felt-as did the president of the club-that these steps were sufficient.
Last year when I was working in the recruitment department for a large financial institution I was having a difficult time because all the work I given was the same – that is, reading through hundreds of resumes. Not only was the work the same, but it was also tedious. After several weeks of this, when I thought I would go mad, I approached by boss and told her how I felt. I asked if I could take part in some interviews and I also made suggestions on how I thought I could contribute more to the HR department. My boss reacted very positively. She told me the only reason I was reading resumes all day was because she thought that as a new person that’s what I really wanted to do. She was very pleased I approached her directly with my problem and immediately assigned me to new duties.
Answer 3:
Last summer I was working for a law firm and sharing responsibilities with another woman. Unfortunately this woman refused to pull her weight. She spent large portions of the day on the phone, took long lunch breaks and left early, while I stayed late to finish the work she hadn't done. I tried talking to her about it, but nothing seemed to work. Finally, I went to our boss. He said he had noticed the inequity and that he would take care of the situation, and he did. After the conversation with my boss, I noticed that my co-worker began doing her share of the work. I was pleased by the way things turned out, pleased that I had taken the initiative and that the situation had been resolved to my satisfaction.
Now, let's see how the answers compare.
Answer 1
Sorry, but there is a better answer than this one.
This answer is much too personal. Remember, this is a job interview – even though the question may sound as though it is seeking personal information your task is to provide answers that will hold you in the best light for winning the job. It's not a group therapy session! Also, this is not a good answer because you’re not putting yourself in a good light. Blaming everything on your boss (although it may be true) will not make a good impression on the interviewer. Some interviewers, being bosses themselves, will think that you may be a difficult person to get on with.
Answer 2
Congratulations, you picked the best answer.
This example demonstrates your ability to confront and resolve a difficult situation in a responsible and non-aggressive manner. Not only have you demonstrated how you resolved the problem but you’ve also told the interviewer that you’re not a person who will sit there and take no action when things are not going well for you.
Answer 3
Sorry, but there is a better answer.
This choice isn't terrible, but it's preferable not to mention problems with co-workers; it could suggest to an interviewer that you have trouble getting along with people. If, however, you do feel compelled to mention how you handled a genuinely poor co-worker make sure you mention that everyone else in the work unit thought that he/she was a poor worker. And never mention any names.
Question 2. What are the most important things you've learned in school / university?
Answer 1
How to beat the system. As you know, my university has over 20,000 students. If you want to get anything done you have to know the right people, circumvent the rules a bit, that sort of thing. Of course I would never do anything illegal or unethical, but I have found that playing strictly by the rules is not always the fastest or best way to get things done.
Answer 2
Being a philosophy major has taught me a lot about social justice and the role of the individual in society. I'm much more attuned to how certain groups-racial, sexual, religious, cultural-are marginalized and excluded from power. This knowledge has made me a much more tolerant person.
Answer 3
Two things: time management and how to find information. Balancing a full course load and several extra-curricular activities-not to mention a social life-can be tricky, but if I've learned anything in these four years it's how to know how much time I have, how much time I need, and how to say no to those things that aren't necessary for me to do. I've also learned that it's impossible to know everything, so it's more important to be able to think creatively in order to figure out how and where to find the information I need. Now, let's see how the answers compare.
Answer 1
Sorry, but there is a better answer than this one.
It may may be a truthful answer, but it's certainly not the best one. It simply doesn't look good to tell an interviewer you believe in breaking the rules—especially not for an entry level job. Answer 2
Sorry, but there is a better answer.
While this may be important from a life perspective, it doesn't give you an opportunity to show practical work skills and it sounds far too impassioned for a job interview.
Answer 3
Congratulations, you picked the best answer.
This is best response because it is the only one that demonstrates knowledge that translates directly to the workplace. Time management skills and finding information are two skills that most employers value very highly.
Question 3. Why did you decide to attain post-graduate qualifications?
Answer 1
After spending three years working in the pharmaceuticals industry, I knew it wasn't for me. I thought grad school post-graduate study would be a wonderful opportunity to explore new fields and develop skills that I could apply to another industry.
Answer 2
Post-graduate study was a necessary step for me to take within my chosen field: art history. Without at least a masters, senior level positions would be closed to me.
Answer 3
I've always known that I wanted to go to business school. In a capitalist society, business is what makes the wheels turn, and my undergraduate degree in history and work experience did not give me the exposure I wanted to business concepts and practices. I think a basic understanding of business is essential to just about anyone in today's world.
Now, let's see how the answers compare.
Answer 1
Sorry, but there is a better answer.
While it is true that many people study post-graduate degrees in order to change careers, employers don't want to hear this. For this reason, this answer is not ideal because it sounds like you lack focus and direction.
Answer 2
Congratulations, you picked the best answer.
This response shows that you know exactly what you want and where you're going, and it demonstrates a real need for a post-graduate degree: in this case you cannot rise to the top of the field without at least a masters.
Answer 3
Sorry, but there is a better answer.
While it's perfectly all right to choose to study a post-graduate degree go to graduate school simply to expand your mind, it's a luxury that most people can't afford and doesn't show a real desire on your part to pursue a particular career.
Question 4: Tell me about both the positive and the negative aspects of your last job.
Answer 1
I really enjoyed working for Aardvark Advertising during my last summer break. I was working on severely very different projects that I found challenging, and I was able to work with some really talented people. I think I learned a lot from them. The downside was that I was only there for a short period of time so that I was unable to see some of my projects through to completion.
Answer 2
Working for the museum was a great experience. I really liked the people I worked for and with, and I had a lot of interesting projects. Unfortunately, museums just can't pay what art galleries do.
Answer 3
I had a lot of responsibilities and an opportunity to work in a supervisory role for the first time. Also, I was able to work on my own a good portion of the time, and I was given good guidance from my boss. But the commuting was getting to be too much for me and the building we were in was too cold in the winter and too hot in the summer. Now, let's compare answers. Answer 1
Congratulations, you picked the best answer.
This is the best answer: You should say you liked your last job—even if you didn't (generally there are aspects of a job that are enjoyable – focus on these). Also, negatives should be as neutral or harmless as possible.
Answer 2
Sorry, but there is a better answer.
It's not a good idea to bring up money as a downside of a job that is inherently low paying. Complaining about money when you worked for a non-profit organization is a little naive. Also, it makes you sound as if money is the only reason you're applying for the gallery job.
Answer 3
Sorry, but there is a better answer.
While it is true that you want negatives to be as neutral as possible, mentioning climate control is a bit ridiculous, and mentioning the commute could make you sound like a complainer – unless the company moved whilst you were working for it and the commute was beyond a reasonable level.
Question 5: What do you do in your spare time?
Answer 1
I'm very committed to being fit, and I go to the gym whenever I can, usually about five to six times a week.
Answer 2
To tell you the truth, it's rare that I have a free moment, since, as you know, I work very long hours. Luckily, I love my job. But when I do find myself with a free afternoon or weekend, I like to relax by reading and listening to music.
Answer 3
I have a collection of model ships that I've built myself, and I like to work on them in the evenings or on rainy weekend afternoons. Also, for the last two years I've been volunteering at the local Children's hospital on Saturday mornings.
Let's compare the answers.
Answer 1
Sorry, but there is a better answer.
It's good that you have some regular activities outside of work and whilst this is not a bad answer, it would be better to demonstrate outside interests that define you as unique. Take advantage of the opportunity to stand out in the employer's mind and to show long-time commitment to an interesting pursuit.
Answer 2
Sorry, but there is a better answer.
Lose the gratuitous mention of the long hours. It's a good idea to let the interviewer know that you enjoy a balanced life outside of work. Also, almost everyone enjoys reading and listening to music; it would be better to mention activities that make you stand out from the crowd.
Answer 3
Congratulations, you picked the best answer.
Great answer. Your pursuits are interesting and unique, and you show a long-time commitment to your interests and community.
Question 6: What kind of position are you interested in? (assume you are new in the field)
Answer 1
First I'd like to hear a bit more about the kinds of positions you have to offer.
Answer 2
I'm looking for real hands-on management experience, something where I have the opportunity to supervise other people and to initiate and develop my own projects.
Answer 3
I'm interested in a position that will allow me to learn this business inside and out, one that will allow me to develop the skills I need to move forward.
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
Not an acceptable response. You should have done your homework before the interview. Even if you don't know ahead of time exactly which positions the firm is trying to fill, you should know the kinds of jobs the company has.
Answer 2
Sorry, but there is a better answer.
This answer could be acceptable if you have enough prior experience so that management work is appropriate for you or if you know that the employer is specifically looking for staff managers. But remember, if you say you want to manage people, you open yourself up to questions about your management techniques and philosophies.
Answer 3
Congratulations, you picked the best answer.
This is the best answer for someone new to the field. It shows that you have reasonable expectations and goals, that you are willing to learn and that you’re wanting to get ahead.
Question 7: How do you feel about working in groups? Do you tend to play a particular role?
Answer 1
I enjoy working in groups. Although some projects may take a little longer when several people have to reach a consensus, I believe the result is always better when you can benefit from several peoples' ideas. I've found that when I work in groups I'm usually the person who makes sure the work gets finished-the detail person, the person who ties up all the loose ends and who sees the thing through.
Answer 2
Well, one of the reasons I'm here today is to learn more about the company from an insider such as yourself.
Answer 3
Of course you're one of the biggest names in the softdrink industry-you've been around for generations. And based on your marketing campaigns over the last few years I'd say you have a fun, youthful image and that you appeal to the under 40 crowd-although the diet products appeal more to women than to men.
Let's compare the answers
Answer 1
Congratulations, you picked the best answer.
This is the best answer because it shows a real understanding of the value of teamwork and what your major strength is. of the role of the team member. Before answering this question, it's important to consider the type of job you're interviewing for. Obviously, if you're going to be alone in a room all day doing some type of individual research you don't want to convey the idea that you hate working alone. Conversely, if you're planning a career in management consultant where teamwork is everything, you don't want to come off as a hermit. Generally speaking, there are four types of roles people tend to play in groups: the leader or figurehead, the creative idea generator, the completer-finisher, and the analyzer/interpreter. All of these roles are equally important and the best groups contain at least one member from each category.
Answer 2
Sorry, but there is a better answer.
This answer is unacceptable: if you aren't interested enough in the company to do even half an hour of research, then why should the company be interested in you? Also, if fails to answer the question.
Answer 3
Sorry, but there is a better answer.
This response suggests you are just spouting back what you've gathered from watching the company's commercials on TV and adding in a few ungrounded opinions of your own. Also, it tells the interviewer nothing about how you work in groups.
Question 8: Tell me what about your experience makes you qualified for this job?
Answer 1
During the last summer couple of years I have worked for a marketing firm that sells to the educational market. Previous to that I have also worked for a catering company and for a travel agency. As you know I received my undergraduate degree in business with a marketing concentration major, so I am sure I will be able to help your firm in those areas.
Answer 2
I have worked in several marketing positions over the past few years. This has given me a broad set of marketing and sales skills, which I am sure will be of great use to your company. Whilst I am not fully aware of the specific needs in your industry I am a quick learner and my current skill set will hold me in good stead.
In college I took two marketing courses and I wrote a marketing plan for Peacock books as a class project-they were also trying to reach the educational market. The research I did for the plan included in-depth interviews with several of the marketing staff at Peacock, and through that experience I gained a solid understanding of the industry.
Answer 3
I understand you are trying to expand your reach into educational markets. As well as having worked I have worked covering sales to universities and secondary schools in your area I have increased sales by over 10% in the two years I was there.. , and I am certain my experience that my experience and contacts in this market can help you. Let's compare the answers
Answer 1
Sorry, but there is a better answer.
Avoid mentioning experience that is irrelevant to the job you're interviewing for—after all, that's not what the interviewer requested. It makes you sound unfocused.
Answer 2
Sorry, but there is a better answer.
This is not a bad response if you have no professional experience in the specific industry. It’s greatest weakness is that it sounds unconvincing. It can be vastly improved by including specific results/outcomes of your previous work as well as examples of how the skills you have can be of direct benefit to the interviewer.
Answer 3
Congratulations, you picked the best answer.
Ideally you want to show your interviewer that you know what will be asked of you and that you have some experience that applies directly to the job. Very importantly you have demonstrated the ability to increase sales. This response accomplishes both of these goals.
Question 9: How much money do you want to make in this job? (Assume your target range is $20,000-$25,000 $35,000 – 40,000 per year.)
Answer 1
As I understand it, the position would entail reporting directly to the executive editor, overseeing all aspect of book production from acquisition to publication, reviewing submissions, and acting as a liaison between authors and agents and the company. Am I missing anything? In that case, based on my track record and qualifications, what would be the salary range for the position?
Answer 2
Based on my qualifications and the market rate for this type of position, I'm looking for about $45,000 a year plus benefits.
Answer 3
I'm looking to make between $23,000 and $28,000 $38,000 and $43,000 per year.
Let's compare the answers Answer 1
Congratulations, you picked the best answer.
In any discussion of salary your goal should be to find out as much as possible about the employer's expectations and target range before you divulge your own. In this answer you clearly articulate your responsibilities (making them sound as weighty as you can); you ask the employer if there are additional responsibilities that should be considered, and then you turn the question around to try to find out the employer's bargaining zone. Nice work.
Answer 2
Sorry, but there is a better answer.
First, you should never divulge your salary expectations without trying first to find out your employer's. Second, when you state a figure well above your target price, you run the risk of turning off your employer (it's good to aim high, but not ridiculously so).
Answer 3
Sorry, but there is a better answer.
Before you state your expectations, first make your value clear to the employer by summing up the responsibilities of the job and your qualifications. The good part about this answer is that it states a salary range rather than a specific amount. Also, it's better to state a salary range than a specific figure because This gives you more room to negotiate. If your actual zone is $20,000-$25,000 $35,000 to $40,000 per year, the range you tell the employer should be $23,000-28,000. $38,000 and $43,000
Question 10: Do you have any questions?
Answer 1
You've gone over just about everything. I honestly can't think of another thing I need to know!
Answer 2
How much growth potential is there in this job?
Answer 3
Did I get the job?
Let's compare the answers Answer 1
Sorry, but there is a better answer.
Even if the interviewer has told you everything you've ever wanted to know about her company and more, you'd better have a question or two at the end of the interview. What you chose to ask can say a great deal about you, so use this opportunity to cast a final impression wisely.
Answer 2
Congratulations, you picked the best answer.
This is a good example of a final question. Others topics include: finding out why the job is open, what your initial responsibilities would be, the interviewer's background (how/why they came to be at the company, what they like about the company) and the company's competitors and future outlook. Do not ask too many questions, and never ask a question that may embarrass the interviewer.
Answer 3
Sorry, but there is a better answer.
You're kidding, right?
Question 11: What is your greatest strength?
Answer 1
I'm efficient and I know how to get things done. For example, in my previous job I repeatedly met my targets within time and budget and within our quality standards. I was able to do this by planning ahead, prioritising and ensuring I was up to date with any of the technical changes.
Answer 2
That's a hard question to answer. Probably my sense of loyalty.
Answer 3
I'm a people person. I'm good at developing and maintaining relationships.
Let's compare the answers
Answer 1
Congratulations, you picked the best answer.
This is a good, straightforward response. You know what you're good at; you sound proud of it; and it's a talent that's valuable in any job. You’ve also provided a concrete example and the relevant skills.
Answer 2
Sorry, but there is a better answer.
While it may be hard for many of us to talk about—or even identify—our strengths, this is a common interview question and one you should be prepared to answer with confidence. Hesitating on this one makes you sound either self-deprecating or lacking in self-confidence.
Answer 3
Sorry, but there is a better answer.
Personal skills are wonderful, but the term "people person" should be banned along with the song "Feelings" and ruffled tuxedo shirts is sometimes over used. Some employers may even balk at the term. If the job you’re going for calls for strong interpersonal skills then by all means talk about your skills in this area, but be sure you use specific examples, relevant behaviours and above all how it will benefit your employer.
Question 12: What is your greatest weakness?
Answer 1
Lack of experience. But if hard work and enthusiasm count for something, then I hope that won't be a weakness for long!
Answer 2
I'm a perfectionist. I'm never satisfied with anything until I know it's the very best I can do, and I recognize that sometimes this tendency can slow things down.
Answer 3
I used to be very disorganized. You know, the kind of person with every paper he owns spread on top of his desk. Eventually this got me into trouble; I missed a meeting because the slip of paper I wrote the details on got lost in the mess. I knew I had to make some changes, so I asked a very meticulous co-worker if she would help me organize my workspace. In just an hour we worked out a system that I still use today. I find now that not only am I more on top of things, but I work more efficiently, too.
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
This is a bit of a non-answer, but it could work if you made it less cutesy, emphasizing your willingness to work hard and learn fast. Unless the employer specifically states “no experience necessary”, the problem with this answer is that you’re likely doing yourself out of a job. Even though enthusiasm is important, experience is vital.
Answer 2
Sorry, but there is a better answer.
Many people give this response (as they do with the “I work too hard” answer). So many, in fact, that it's become cliché. When you tell an interviewer that your biggest weakness is your perfectionism, you're essentially claiming that you have no weaknesses. It's a non-answer. . Also, a perceptive interviewer knows that a perfectionist can be very difficult to work with. So you may get a series of very difficult follow up questions like: How does your perfectionism impact upon colleagues?
Answer 3
Congratulations, you picked the best answer.
This is the best response because you discuss a real weakness and show how you successfully acted to improve your self. Also, and very importantly, you’ve placed the weakness in the past.
Question 13: How do you work under pressure?
Answer 1
I thrive on pressure. I think it brings out the best in me.
Answer 2
I work well under pressure; although I usually try to avoid getting into eleventh hour situations.
Answer 3
Pressure makes me very anxious. I do my taxes in January. I start my taxes three months before they’re due.
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
This answer could make you sound like you're one of those people who needs a looming deadline to get anything done—not very reassuring to an employer.
Answer 2
Congratulations, you picked the best answer.
This is definitely the best response. You want to walk the middle ground here—don't sound like pressure is the only thing that gets you to do your work, and don't sound like a wimp.
Answer 3
Sorry, but there is a better answer.
Not a good answer for today's competitive, "get-it-done-yesterday" work world.
Question 14: What was the last book you read?
Answer 1
I just finished reading A Suitable Boy by Vikram Seth. It captured the social situation in India better than anything else I've read. Now when I think about India as an emerging financial market, I have a new perspective.
Answer 2
I'm so glad you asked me that question. I've been reading a series of novels by Patrick O'Brian about a British sea captain and his best friend who's a surgeon during the Napoleonic wars. They're absolutely fascinating, a combination of meticulous historical fiction and social commentary. I've been recommending them to everyone I know.
Answer 3
You know, as a political science major, I read so much for school that I only have time to read for myself during vacations. I did read Colin Powell's autobiography over winter break.
Let's compare the answers
Answer 1
Congratulations, you picked the best answer.
Ideally you want to mention a book that is related in some way to your field of interest or that helps you improve your work skills (either personal or functional). This choice accomplishes the former without being too obvious (try to steer clear of perennial best sellers and pop-psychology self-improvement titles).
Answer 2
Sorry, but there is a better answer.
Unless you're applying for a position that requires an extensive knowledge of fiction-say, book publishing or film development - naming a book you've read strictly for pleasure is not ideal. Instead, choose a book that relates to your field or helps you improve your skills.
Answer 3
Sorry, but there is a better answer.
Sorry, even if it's true, you're not allowed to say you have no time for personal reading. It makes you look stupid. Remember, you don't have to tell the interviewer exactly when you read the book, so pick something you read in the last year, and say you read it 'recently.'
Question 15: As an entry level employee a lot of the work you do will be very routine. How do you feel about that?
Answer 1
I certainly don't expect to start my career at the top, and frankly, I welcome the opportunity to learn this business from the ground up. Of course, nobody wants to spend an entire career at the copy machine, but I expect that over time as my skills develop and I gain experience, my work will change to reflect my abilities.
Answer 2
I don't mind routine tasks; in fact, I find they can be relaxing. I believe that there is no bad work, only bad attitudes.
Answer 3
Actually, I don't think a large proportion of routine work would be appropriate for someone of my level of education and work experience.
Let's compare the answers
Answer 1
Congratulations, you picked the best answer.
A smart answer. It shows you don't mind paying your dues, and moreover, that you understand that until you've learned more you aren't ready for heavier responsibilities. At the same time, you demonstrate ambition.
Answer 2
Sorry, but there is a better answer.
Unfortunately, this response makes you sound like a doormat as though you’re not interested in meeting any challenges or taking on complex tasks. If you truly believe performing menial tasks forty hours a week can be relaxing, try doing it for a year or two. Remember, generally speaking, if you don't ask for more, you won't get more. Most employers prefer employees who can learn and perform increasingly more responsible tasks.
Answer 3
Sorry, but there is a better answer.
This response is far too arrogant—unless, of course, you have years of experience that qualify you for a senior position. Keep in mind, though, every job from secretary to CEO has its share of mundane tasks.
Question 16: You're driving along the Amalfi coast in a 1985 Ferrari GTO, which, as you know, has only two seats. You round a bend, and suddenly, out of nowhere appears your boss and a gorgeous (wo)man. What do you do?
Answer 1
No question about it. I pick up my boss and call a cab for the (wo)man from my car phone-making a date for later, of course. It's more important to preserve an existing relationship than to risk it for a long shot.
Answer 2
I'd give my boss my car (temporarily, of course), and stay behind with the (wo)man to enjoy the Italian countryside. That way everyone gets what they want.
Answer 3
I'd pick up the (wo)man and send a limousine for my boss. It's important to keep one's personal life separate from work, and when I'm on vacation, I'm on vacation.
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
Believe it or not, some interviewers actually ask this gross question, and there is a specific answer they want to hear. Usually the desired response is the most macho, BSD response, in which you manage to look good in front of your boss and guarantee a date. Given these criteria, there is a slightly better answer to this question.
Answer 2
Congratulations, you picked the best answer.
Bravo. Your boss gets to drive your hot sports car and you get a hot date.
Answer 3
Sorry, but there is a better answer.
No potential boss ever wants to hear you'd leave him or her standing by a deserted road. And although your time should be your own while you're on vacation, employers want to know they can always reach you when they need you.
Question 17: Why do you think you would enjoy this kind of work?
Answer 1
I know this job would be a real challenge and would allow me to grow professionally. Also, marketing has always been my main area of professional interest, so I'm excited about the opportunity to work in that field.
Answer 2
Brand management appeals to me because it requires a combination of creativity, strategic and analytic ability-all qualities that I feel I possess. Also, after interning last summer at Sellstuff Advertising Agency, I have a pretty good idea of what it's like to work toward the same goal but from another angle, and I know I enjoy the work.
Answer 3
Right now I'm most concerned with finding a position that will challenge me and allow me to grow professionally. I'm a very positive person in general, and I know that if the environment is right, I will enjoy my work.
Let's compare answers
Answer 1
Sorry, but there is a better answer.
Not a bad answer, but it’s not the ideal answer because you could be talking about virtually any job. This question gives you an opportunity to show the interviewer that your skills match the position. Don't waste it.
Answer 2
Congratulations, you picked the best answer.
This is the best answer: you clearly demonstrate how your particular skills and talents match the requirements of the job.
Answer 3
Sorry, but there is a better answer.
A response like this makes you sound wishy washy and doesn't show that you understand what the job requires or how your strengths match the job.
Question 18: Tell me about a time when you received criticism for your work or an idea.
Answer 1
Last year I was a Teacher's Assistant for one of my history professors. One of my responsibilities was grading students' homework every week. There were about 150 students in the class and turning the homework around in six days wasn't always easy-especially since I had four classes of my own to worry about. Still, I managed to keep up until the end of the semester. I had three big papers to write and I just couldn't finish the homework that week. The professor was sympathetic, but he was also upset. He felt that since he had promised the students they would get their homework back within a week, my oversight made him look bad. I understood his point and apologized. And the next week I made sure to finish on time.
Answer 2
Right after graduating from college I took a job as a secretary/receptionist at a footwear manufacturing company. Among other things, I typed all the correspondence for the president of the company. He would give me the letters handwritten and I would type them up. I noticed there were a lot of grammatical mistakes in his letters, so I corrected them. But when he saw the typed letters with my corrections he made me change them back to his version, and he told me never to make changes to his letters again. You have to understand, these were not minor mistakes. A typical letter read, “Dear Mr. So-and-So, It was real nice meeting together again with you yesterday at my office.” I recognized a futile situation; he was not going to change his mind. And besides, if the president of the company wants his letters to read a certain way, that's his prerogative. So I accepted the criticism and stopped correcting his letters.
Answer 3
I work as an editorial assistant at a book publishing house, and recently I came up with an idea for a new book: a book about the history and changing dynamics of the airline industry. I told my boss my idea and she thought it had merit, so at the next editorial board meeting I presented the concept to the board. Well, the other editors were not nearly as enthusiastic. They said that the airline industry had already been written about a lot and they didn't see enough of an audience for the book. After the meeting my boss and I discussed the board's reaction and my presentation skills and how they could be improved. Even though my idea was not well received, presenting it to the board and discussing it with my boss were valuable learning experiences. As a result of this experience the next time I had to give a presentation my proposal was accepted and I received great feedback.
Let's compare the answers Answer 1
Sorry, but there is a better answer.
This answer sounds a bit whiny could harm you because it strongly implies that your planning and communication skills are poor. Also, it's always better Try to choose an example of a bad idea rather than a bad work habit—bad work habits raise red flags to interviewers. A good answer demonstrates what you did to overcome the criticism.
Answer 2
Sorry, but there is a better answer.
While this answer is acceptable, it doesn't allow you to demonstrate your ability to learn.
Answer 3
Congratulations, you picked the best answer.
This response demonstrates a willingness to accept criticism and to follow up and learn from the experience. It also shows that you are good at taking initiative.
Question 19: I noticed you're wearing a wedding ring. Do you have any children?
Answer 1
No I don't. But although my husband and I do plan to have a family in the future, I do not anticipate that doing so will affect my work in any way, other than the standard maternity leave, of course.
Answer 2
Why do you ask? Do you mind telling me the purpose of that question? Is it because you’re concerned that my family situation could represent an obstacle to my fulfilling my duties?
Answer 3: With all due respect, that's not a legal question. Is there something that concerns you about my being married or having children?
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
First of all, the interviewer is not legally permitted to ask questions about your marital status (generally the same goes with your political and religious beliefs). Nevertheless, some interviewers are not aware of their legal obligations. Even though you do not have to answer this question it’s in your interest to try to ascertain why the interviewer asked it. Usually interviewers ask about family situations because they have an underlying concern such as geographic flexibility or time commitment. Try to identify and address these issues rather than completely avoiding the question. So do not feel you have to answer. Also, do not commit yourself in an interview to a course of action (returning to work full-time after a brief maternity leave) you may not wish to follow in the future.
Answer 2
Congratulations, you picked the best answer.
This answer is best because it allows you to reframe the discussion around the real issues the interviewer is trying to address, such as whether you are geographically flexible, or whether you plan to stay with the firm for a reasonable length of time. Answer 3
Sorry, but there is a better answer.
Of course, you are perfectly within your rights to give this answer. However, there are friendlier ways to steer away from the family issue and address the interviewer's underlying concerns without the admonishment.
Answer 1
Congratulations, you picked the best answer.
Yes, this is the best answer. When talking about a former or current employer, never say anything negative. It will only make you look bad. Instead, focus on their positive qualities (come on, even the worst bosses have positive qualities) and leave it at that.
Answer 2
Sorry, but there is a better answer.
Unfortunately, this answer gives a back-handed kind of compliment; there is definitely a suggestion that relations were not good between the candidate and the boss, and you don't want to raise the possibility that you have trouble getting along with your superiors.
Answer 3
Sorry, but there is a better answer.
This answer is much too critical. Even if your previous boss was the worst boss in the world, the interviewer does not know that for a fact, so he/she may think it was your fault. Try again.
Question 21: Why are manhole covers round?
Answer 1
It's the only shape that prevents the lid from slipping into the hole.
Answer 2
A round shape better accommodates a person's body.
Answer 3
Actually, it was an aesthetic choice. During the late nineteenth century when manholes were first used, city planners chose the round design for its visual appeal.
Compare the answers
Answer 1
Congratulations, you picked the best answer.
Well done. A lid of any other shape would fall through the hole if shifted into certain positions. To prove this theory, take a couple of pieces of toast and see how one would 'fall through' the other if it were turned on its side.
Answer 2
Sorry, but there is a better answer.
Good try, but guess again. This question is designed to test either your knowledge of trivia or your spatial ability. Either way, there is a better answer. Answer 3
Sorry, but there is a better answer.
You might win points for creativity on this one, but unfortunately it's incorrect. Question 22: What are the most important things you've learned in school or university?
Answer 1
How to beat the system. As you know, my university has over 20,000 students. If you want to get anything done you have to know the right people, circumvent the rules a bit, that sort of thing. Of course I would never do anything illegal or unethical, but I have found that playing strictly by the rules is not always the fastest or best way to get things done.
Answer 2
Being a philosophy major has taught me a lot about social justice and the role of the individual in society. I'm much more attuned to how certain groups-racial, sexual, religious, cultural-are marginalized and excluded from power. This knowledge has made me a much more tolerant person.
Answer 3
Two things: time management and how to find information. Balancing a full course load and several extra-curricular activities-not to mention a social life-can be tricky, but if I've learned anything in these four years it's how to know how much time I have, how much time I need, and how to say no to those things that aren't necessary for me to do. I've also learned that it's impossible to know everything, so it's more important to be able to think creatively in order to figure out how and where to find the information I need.
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
OK, we'll admit it: this may be the truthful answer, but it's certainly not the best one. It simply doesn't look good to tell an interviewer you believe in breaking the rules—especially not for an entry level job. Answer 2
Sorry, but there is a better answer.
While this may be important from a life perspective, it doesn't give you an opportunity to show some practical work skills and it sound far too impassioned for a job interview.
Answer 3
Congratulations, you picked the best answer.
This is best response because it is the only one that demonstrates knowledge that translates directly to the workplace.
Question 23: I'm getting a really negative feeling about you, can you tell me why that would be?
Answer 1
I'm sorry. I'm not quite myself today-I'm just getting over a terrible flu. Ordinarily I'm much more lively.
Answer 2
If you feel that way, why don't I just leave right now?
Answer 3
Can you be more specific about your concerns? I'd be happy to address them.
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
A hostile question like this one can mean only one of two things: either the interviewer is a jerk, or he/she is testing you to see your reaction to a stressful situation. Either way, do not make excuses for yourself. Explore the interviewer's underlying concerns instead.
Answer 2
Sorry, but there is a better answer.
The interviewer is probably trying to see how you react to stressful situations, and your hostile response to this hostile question does not demonstrate good interpersonal skills. Take the opportunity to diffuse the situation and address his/her underlying concerns.
Answer 3
Congratulations, you picked the best answer.
The best answer to such a vague, seemingly irrational question. How can you possibly know why another person would respond to you in a negative way? Perhaps you remind him of his overbearing older brother; maybe she's just in a bad mood today. Only by exploring the interviewer's concerns more specifically can you engage in a meaningful discussion.
Question 24: Tell me about yourself?
Answer 1
Well, I grew up in Texas Queensland with my parents and two brothers, and I decided to go out of state for college university so I could experience a new environment on my own. When I got to school uni I didn't know what I wanted to do after graduation, but after taking a lot of economics and political science courses, I determined decided that I'd like to work in government. That's what brings me here today.
Answer 2
What would you like to know?
Answer 3
I've always been interested in government, especially after my summer internship in Washington. Canberra. I'm particularly interested in legislation reform, how we can change the current system so that politicians can concentrate more on helping their constituents and less on running campaigns and returning favours. A sense of social responsibility and helping others is very important to me.
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
This answer is informative but lacks enough substance too unfocused. Try again.
Answer 2
Congratulations, you picked the best answer.
This is the best response. The question "Tell me about yourself" is far too open-ended to answer immediately. The interviewer may want to know about your career goals, your hobbies, your school activities, who knows? When you ask the interviewer what he/she wants to know, you allow him/her to focus the question so that you can provide the kind of information he/she wants to hear.
Answer 3
Sorry, but there is a better answer.
This response might be perfectly fine—assuming the interviewer wants to hear about your career goals.
Question 25: What skills do you want to learn or improve? (assume you’re an entry level applicant)
Answer 1
Since this is my first job, I'm excited to learn everything I can about this field. I also want to learn as many management skills as possible.
Answer 2
Although I have some knowledge of marketing research, I would like to improve my skills at interpreting marketing data - knowing the type of information to request and how to analyze the numbers.
Answer 3
I would like to learn how to effectively manage people.
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
Too vague. You sound like you lack focus. Try again. This is not a bad answer. It demonstrates enthusiasm and willingness to devour everything you can. Its one flaw is that it can come across as being slightly naïve. People who say they want to learn everything are implying that they know nothing about the industry/job.
Answer 2
Congratulations, you picked the best answer.
This is the best response because it refers to specific skills that you will need for your job and yet it doesn't make you sound as if you have no skills at all.
Answer 3
Sorry, but there is a better answer.
This answer isn't ideal because it relates to tasks you probably won't have in your job: as an entry level worker you probably won't be managing other people.
Question 26: If you are hired, how long will you stay with this company?
Answer 1
As long as the work is challenging and I have the opportunity to learn and advance, I see no reason to consider leaving. How long do you believe that will be?
Answer 2
I certainly wouldn't consider leaving this, or any job after less than one year. It takes that long to really assess a position.
Answer 3
I would like to stay with your company as long as possible, and I don't anticipate leaving in the foreseeable future.
Let's compare the answers
Answer 1
Congratulations, you picked the best answer.
The caveat—as long as the work is challenging and I have the opportunity to learn and advance—is the most important part of your response. Since no one can see into the future, you shouldn't give a more specific response. Asking the employer how long that environment will continue is also a good idea; it suggests the idea of mutual responsibility for your ongoing commitment.
Answer 2
Sorry, but there is a better answer.
This answer does not convey any enthusiasm for the position you're being offered. It sounds as though one job is the same as the next. You can also bet that some people will only the “one year”. They will think that you’re implying that you will leave after a year.
Answer 3
Sorry, but there is a better answer.
This response makes you sound like a doormat. Whilst this is not a bad answer it is all too common. It doesn’t’ make you stand out in any way, nor does it say something positive about yourself. Yes, you want to stay with the company for as long as possible, but only if you can thrive there.
Question 27: Tell me a joke.
Answer 1
I don't know any jokes. But I know some really gross stories; would you like to hear one?
Answer 2
An Italian guy, a Polish guy and an Irish guy are sitting by the side of a road...
Answer 3
What do you call a boomerang that won't come back? A stick.
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
Cute answer, but you'd be better off coming to the interview prepared with a good clean joke. (although if you do offer to tell a gross story instead, you'd better make sure you can follow through with something that achieves that delicate balance between gross/funny and gross/repulsive). You would do very well to avoid gross jokes/language/gestures.
Answer 2
Sorry, but there is a better answer.
No no no no no! Whatever you do, steer clear of ethnic, religious, racial, sexual or political jokes. An interview is no time for controversy, and you never know whom you may offend with an insensitive remark. Think G rating and try again.
Answer 3
Congratulations, you picked the best answer.
OK, this question was a gimme. Basically, the idea is to tell a nice, clean, friendly and hopefully funny joke that can't possibly be controversial and offensive.
Question 28: What have you done that shows initiative?
Answer 1
This year I organized a group of co-workers to change the title system at our company. Our titles don't match the ones used by most of the other firms in the industry and make us sound like we're lower down on the ladder. Our supervisor recognizes the fact that six out of the eight people at my level will have to leave the firm to move up, so I thought he would be sympathetic to our request. After all, it's not like we were asking for raises! I drafted a memo that all eight of us signed and submitted it to the supervisor and to the president. A week later, our supervisor explained that he couldn't grant our request because it would require a company-wide overhaul —a process he didn't want to undertake. But, he did offer to speak with senior executives at other firms so that we would be viewed fairly. Since this outcome addressed our primary concern, we were flexible enough to accept this solution.
Answer 2
I started a community service group at my school university that works with other local organizations. We provide information to students so they can volunteer at soup kitchens, tutor inner-city children, perform at youth centres, and participate in community clean-up efforts. It's taken a lot of time and effort, but it's the most rewarding thing I've done at school. Last year students logged over 2,000 hours of community service.
Answer 3
My department is one of the smallest at my school university and we often have trouble getting sufficient enrolments in our classes and classes get cancelled. This is extremely frustrating to me so I went to see the Dean to talk about it. He expressed his commitment to the department and suggested we form a task force with the department head and a few other students to address the problem. In the year since, we've revamped the curriculum so that it's more in line with student demand. As a result, classes are better attended and we have fewer cancellations.
Let's compare the answers
Answer 1
Sorry, but there is a better answer.
Not the ideal response since it shows the candidate bucking the system—you don't want to convey the idea that you're a trouble-maker. Also, try to talk about an initiative that helped the employer, not you.
Answer 2
Sorry, but there is a better answer.
Good try, this is not a bad answer. This answer demonstrates initiative and results from your undertaking. But, there is an even better, more complete answer.
Answer 3
Congratulations, you picked the best answer.
This is the best response because it not only demonstrates initiative and results from your undertaking, it also shows how you identified a problem, were willing to take advice and took part in its solution.
Question 29: Where do you see yourself five years from now?
Answer 1
In your chair!
Answer 2
In five years I see myself in a mid to senior level management position, with real responsibilities and projects of my own to develop.
Answer 3
To be honest I think it's impossible difficult to know now exactly where I'll be five years from now. As a recent graduate, I don't have enough experience-and thus enough information-to make that decision. Instead, my main goal is to move forward, to get ahead. In order to do that, I need to develop skills and expertise in the areas that are essential to my company and the industry I work in. Once I've done that I can define my goals more narrowly.
Let's compare the answers
Answer 1
Question 20: How did you feel about your last boss?
Answer 1
I have a lot of respect for the work she does, and I learned great deal from her.
Answer 2
I have to give him credit: He brings in a lot of money for the firm. While we didn't always get along, I'd say we had a mutually respectful relationship.
Answer 3
To be honest, he wasn't the easiest person to work for, but I managed to find ways of dealing with it. I'm looking forward to having a much more professional relationship with my next employer.
Let's compare the answersSorry, but there is a better answer.
This type of response is much too cliché, and it sounds arrogant to boot. Try again.
Answer 2
Sorry, but there is a better answer.
This answer isn't necessarily bad, but when you tell an interviewer you see yourself in a management position, you open yourself up to questions about your management philosophies and techniques—something you may not want to do if you’re not thoroughly prepared to answer these type of questions. Also, it may be Also, the company may have a flat structure where promotion is not based on moving up the hierarchy.
Answer 3
Congratulations, you picked the best answer.
This is the best type of answer for an entry level candidate because it shows you have realistic expectations and goals.
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