JSOCW1.1-3799688

  

Operations Coordinator
  • Monday to Friday– no weekends!
  • Fast paced dynamic role
  • Growing Global Business

About the Employer
Our client is a leading manufacturer and global distributor of water coolers designed for offices, factories, hospitals, hotels, schools, restaurants and other workplaces. Established in the early 1990’s this company has an enviable reputation in the industry for using years of knowledge, innovation and experience to deliver purified, great-tasting water in the safest and most sustainable way. With a workforce of close to 300 and a relaxed atmosphere, this globally connected company is experiencing constant growth and customer loyalty.
  
About the Role:
You will provide day-to-day operational and administration support for a busy team, primarily focused on coordinating and scheduling of customer requests. The role involves multitasking to fulfil client expectations and deliver a high quality service. You will be someone who works well under pressure, and enjoy dealing with a diverse stakeholder group, including technicians, service managers, warehouse and customers. 
  
Benefits:

  • Future Career in Sales or Technical
  • Responsive Management Team
  • Onsite Parking

Duties:

  • Review, schedule, and dispatch technicians to the right jobs, reallocate as required
  • Effective monitoring and prioritisation of workload to ensure customer satisfaction
  • Allocate jobs in a timely and efficient manner to ensure superior customer service
  • Respond effectively to all client emergency service requirements
  • Liaising with warehouse and supplies in to organise materials for jobs
  • Undertake various administrative tasks, including receipt and review of invoices
  • Adhere to Health and Safety requirements

Skills and Experience:

  • Previous experience in a similar service coordination or customer service role
  • Ability to work with a wide range of stakeholders, e.g., technicians, customers, and the warehouse team
  • Exceptional interpersonal and communication skills
  • Ability to work as a part of a team with enthusiasm and initiative
  • Excellent organisation skills with attention to detail
  • Passion for customer service, with confidence and empathy
  • Adaptable and resilient with a positive attitude towards a fast-paced environment
  • Computer experience – Microsoft Word & Excel – Comfortable to learn new programs

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: JSOCW1.1

RCSSP02-3797657

  • Supportive team environment, with very long term employees
  • Opportunity for long term career developments
  • Finish early on Fridays!

About the Employer
Our client prides themselves on being a successful family owned business, who has been in operation for over 50 years and now has the second generation of the same Brisbane family running this iconic business.  Due to their high level customer service, Award winning designs and high quality products, they continue to grow and are now one of the leading manufacturers of school uniforms, corporate uniforms, knitwear and promotional items.

About the Role
Due to continued growth, our client is now seeking a self-motivated, enthusiastic Administration Assistant, who has experience supporting a sales team and who prides themselves on their high level customer service and their ability to multi-task.  This position offers lots of variety in your day, from liaising with clients, diary management, processing orders, handling general enquiries plus more!  A strong knowledge of the Brisbane area is essential for this role.

Benefits:

  • On-site parking
  • Job stability guaranteed
  • Full Time Position – Monday – Thursday 8am – 4.30pm and Friday 8am – 3.30pm

Duties: 

  • Handling general enquiries over the phone and via email
  • Providing and following up quotations for new customers
  • Sending out and following up on samples provided to customers
  • Creation of sales leads for the Account Managers
  • Dealing with customer queries and/or complaints
  • Following up on orders to establish timelines and delivery
  • Set up and maintenance of the Company’s CRM system
  • Creation of Customer and Management reports

Skills and experience:  

  • Excellent communication skills, both verbal and written
  • Minimum 3 years in an Office Administration role
  • Energetic self-starter with passion & dedication
  • High attention to detail and be results driven
  • Must be local to Brisbane and have good knowledge of the area
  • Advanced computer skills essential
  • Previous experience in a sales support role will be highly regarded

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: RCSSP02

JSOCN01-3799650

  

Operations Coordinator
  • Monday to Friday– no weekends!
  • Fast paced dynamic role
  • Growing Global Business

About the Employer
Our client is a leading manufacturer and global distributor of water coolers designed for offices, factories, hospitals, hotels, schools, restaurants and other workplaces. Established in the early 1990’s this company has an enviable reputation in the industry for using years of knowledge, innovation and experience to deliver purified, great-tasting water in the safest and most sustainable way. With a workforce of close to 300 and a relaxed atmosphere, this globally connected company is experiencing constant growth and customer loyalty.
  
About the Role:
You will provide day-to-day operational and administration support for a busy team, primarily focused on coordinating and scheduling of customer requests. The role involves multitasking to fulfil client expectations and deliver a high quality service. You will be someone who works well under pressure, and enjoy dealing with a diverse stakeholder group, including technicians, service managers, warehouse and customers. 
  
Benefits:

  • Future Career in Sales or Technical
  • Responsive Management Team
  • Onsite Parking

Duties:

  • Review, schedule, and dispatch technicians to the right jobs, reallocate as required
  • Effective monitoring and prioritisation of workload to ensure customer satisfaction
  • Allocate jobs in a timely and efficient manner to ensure superior customer service
  • Respond effectively to all client emergency service requirements
  • Liaising with warehouse and supplies in to organise materials for jobs
  • Undertake various administrative tasks, including receipt and review of invoices
  • Adhere to Health and Safety requirements

Skills and Experience:
  

  • Previous experience in a similar service coordination or customer service role
  • Ability to work with a wide range of stakeholders, e.g., technicians, customers, and the warehouse team
  • Exceptional interpersonal and communication skills
  • Ability to work as a part of a team with enthusiasm and initiative
  • Excellent organisation skills with attention to detail
  • Passion for customer service, with confidence and empathy
  • Adaptable and resilient with a positive attitude towards a fast-paced environment
  • Computer experience – Microsoft Word & Excel – Comfortable to learn new programs

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: JSOCN01

ZPAHRG02-3799057

  • Great salary package
  • Well established business with excellent company culture
  • Great work schedule and coastal lifestyle

  
About the Employer
Our client is a family started building business, building premium modular homes. They have been building homes since the 1990’s. They are very well established and respected in their field. They build and design lifestyle homes up and down the south and central coast of NSW. As a modular construction company that prides themselves on the high-quality finishes of their homes, they require high quality staff. You will be an integral and valued member of their team.
  
About the Role:
This is an excellent opportunity for an experienced Administration and HR Generalist to join this well-established and growing modular building company. The role is a true generalist, standalone position reporting directly to the Managing Director, supporting line management in the areas of HR, Finance and Administration.
  
  
Benefits:

  • Fantastic company culture, reflected in their retention rate
  • Good work schedule and lifestyle on the coast
  • Great salary
  • No travel required

  
The role will cover three main areas;

  • Internal HR support; handling on boarding and off boarding policies and procedures, remuneration, reward and benefit queries and activities
  • Handling of employee relations/performance management issues and coaching/advising line managers through situations
  • Ensuring HR Policies & Procedures are compliant, relevant and best practice. Alongside work health and safety compliance
  • Addressing general employee enquiries on pay, policy, legislation

  • Supporting the internal finance and accounting team; knowledge across the below areas is essential in order to be a supporting function, but high-level knowledge will not be
  • Statutory reporting, BAS and PAYG reporting, payroll tax, insurances, overview of progress payments, variations management, bank reconciliation, cash flow forecasting and tracking, end of month duties.
  • You will be required to Structure and run your daily, weekly and monthly tasks through the company calendar, ticking off tasks as you go and following up company critical rocks for each quarter while overseeing the general admin side of them  

  • General Administration; the role will also encompass more general administration support across the business as well as in the above areas of hr and finance

  
Skills and Experience:

  • Experience in Administration, HR, Finance generalist roles
  • Extensive administration experience
  • A strong understanding and experience of Employment Legislation
  • Knowledge and practical experience supporting the accounting function of a business with the ability to work on time sensitive tasks with accuracy and attention to detail
  • Excellent communication skills
  • Strong stakeholder management skills
  • Ability to work autonomously
  • Background or knowledge in workplace health & safety
  • Experience in the building and construction industry or a project-based business would be preferable not not essential
  • Exposure to quality management systems would be an advantage

  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
ZPAHRG02

VVFA01-3798305

Finance/Accounts Administrator

  

  • Between $60,000 to $70,000 + super
  • Bondi location
  • Full-time long term career opportunity
  • Flexible working hours

  
About the Employer
You will not find a more flexible company!  This is a “fast moving dynamic” place of work.  These directors understand what team members need to enable them to do their job well.  This successful e-commerce business, leaders in the direct-to-consumer market, are going places.  They are consistently leading the field and enjoying steady growth.  They continue to be Australia’s largest and fastest growing specialist in their field.  They’re proud of their Personal Health Care products and are renowned for the specialist, caring service they provide.  They love making a difference in peoples’ lives.    Not only are they committed to their customers, they’re also committed to their team members, and they reward them accordingly.   
  
About the Role
As the Finance/Accounts Administrator you will be looking after the processing and reconciling of all purchase orders, invoices, on-line purchases and more.  You will be liaising with customers and suppliers on a daily basis, as well as working closely with the company’s external accountants.
  
Benefits

  • Career progression
  • Support on hand
  • Flexible working hours
  • Close to public transport
  • Employee share option scheme
  • Team dinners/gift hampers and more….   

Duties

Your duties will include, but not be limited to. 

  • Stock demand forecasting
  • Working closely with external accountants on data capture and more
  • Managing supplier invoices and payments
  • Overseeing stocktakes and making stock adjustments
  • Reconciling customer payments to orders
  • Managing the NDIS participants and orders
  • Providing great customer service

    
Skills and Experience

  • Tertiary education in finance or accounting desirable
  • Previous experience in a Finance role essential
  • Exceptional communication skills (written and verbal)
  • Proficient with Xero and Excel
  • Strong analytical and problem solving skills
  • A people person
  • Attention to detail
  • You gain satisfaction from making a difference

  
  
  
  

Please note all applications will be viewed.  Only candidates that meet our client’s selection criteria will be contacted.

  

Job ID: VVFA01
 

CGOSA01-3793407

  • Well established Bathroomware retailer for 50 years
  • Good location with a 10 min walk to Petersham train station
  • Renowned for our exceptional customer service  

About the Employer
Established in 1972, our client is a Fine Bathroomware business, originally started as a small bathroom plumbing supply business in Petersham. They are now the leading bathroomware retailer in the country, providing exceptional customer service and quality products to the bathroom supply market through two shops – Waverly and Petersham.
  
About the Role:
This exciting opportunity allows this individual to work with many different stakeholders across the whole business. A positive, can do attitude with great communication skills and a sound background of excellent customer service experience will help this individual excel in this role.

Benefits:

  • Be a part of a highly successful family business with strong values
  • Values both their customers and employees
  • Opportunity to get involved in many different aspects of the business
  • Great location – close to train stations and local shops and cafes

Duties:

  • Daily processing of customers purchase orders received via email.
  • Receive process and verify the accuracy of customers purchase orders.
  • Initiate and implement corrective action as required in order to ensure that an excellent standard of service is maintained.
  • Working and building relationships with different internal teams – warehouse, sales, tech support and management.

Skills and Experience:

  • Previous employment history with customer service experience.
  • Ideally experience with processing sales orders.
  • Positive person with can do attitude.
  • Excellent verbal communication skills.
  • Time management skills – ability to prioritise.
  • Ability to build strong relationships.

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
CGOSA01

CGWSA01-3793388

  

  • Well established Bathroomware retailer for 50 years
  • A growing E-commerce department
  • Opportunity to be mentored and grow within the business

About the Employer
Established in 1972, our client is a Fine Bathroomware business, originally started as a small bathroom plumbing supply business in Petersham. They are now the leading bathroomware retailer in the country, providing exceptional customer service and quality products to the bathroom supply market through two shops – Waverly and Petersham.
  
About the Role:
This role provides website support assistance to the website and marketing team. Previous experience in a similar role is an advantage but not essential as training will be provided. This individual must be a team player, be able to work in a small team and be able to take direction and work independently.

Benefits:

  • Be a part of a highly successful family business with strong values
  • E-commerce within the business is growing at a rapid rate
  • Opportunity to get involved in many different aspects of the business
  • Room for growth in the business

  
Duties:

  • Uploading new products and brands for the website
  • Update pricing on website
  • Create product content (write descriptions of products)
  • Update showroom pricing tickets for products displayed in store and laminate

Skills and Experience:

  • Have a basic knowledge of any content management system (CMS) website platform
  • Have a basic understanding of Adobe Photoshop
  • Have a high level of vocabulary and good written communication skills.
  • Be a team player and work independently
  • Be able to work in a small office environment

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
CGWSA01

VVCSC01-3793326

  Administration Assistant/Client Services Co-Ordinator

  • Up to $80,000 + super
  • Free parking
  • Full-time (very flexible hours)
  • Penrith location

    
About the Employer
This is a small friendly boutique Accounting Services firm of 10 who has been experiencing steady growth since their inception.  They are a firm that lives up to the work/life balance ethos.  They are very flexible when it comes to working hours.   They have an open door policy, weekly training sessions, and an inclusive culture. 
  
About the Role
The Administration Assistant role will be to provide service to the firm’s clients, without the Accountants having to get involved.  This is a very “hands on” role where you will be truly valued.  If a client requires copies of their tax returns, you will assist them.  If an ASIC Report needs to be run, you will look after it.  If the ATO Portal needs to be updated, you will take care of it and more….  If you love variety and like your efforts to be appreciated then this is the role for you.
  
Benefits  

  • Grow your career
  • Genuine work/life balance 
  • Mon to Fri 9.00 am to 5.00 pm (very flexible)
  • Be heard – encouraged to be proactive
  • Training on a regular basis
    Duties
  • Provide exceptional Customer Service
  • Build a rapport with clients/ATO/ASIC/Contractors/Team members
  • Ad hoc admin tasks
  • Maintain the client database
  • Monitor deadlines – BAS IAS and TAX
  • Document preparation and management
  • Handle client enquiries via phone and website
  • Monitor ATO portal and communicate with clients

  
Skills and Experience  

  • Previous experience within an Accounting firm MUST HAVE
  • Strong admin skills 
  • Attention to detail
  • Exceptional customer service skills
  • Proficient with either Zero or MYOB
  • Enjoy a busy day

  

Please note all applications will be viewed.  Only candidates that meet our client’s selection criteria will be contacted.

  
Job ID: VVCSC01
 

MASAS02-3797751

  

  • A leading and successful building restoration company
  • A business who believes in work flexibility
  • Career progression with ongoing training

  
About the Employer
Our client is a Building Restoration company who was formed in 2007 by two successful partners. They provide building solutions to insurance companies nationally, providing comprehensive range of services, tradespeople, and specialists who can undertake minor repairs, emergency works, commercial and residential repairs.
  
About the Role:
This role reports directly to the Operations Manager and will be responsible for providing administrative help and support to management. You will have strong attention to detail with the ability to work with different personalities within the trades business.
  
Benefits:

  • Join a young fun and vibrant team
  • Attractive salary package
  • A role that offers a flexible working environment
  • A role that has a high level of autonomy

  
Duties:

  • Entering job registrations onto the CRM within SLA requirements as well as updating as required
  • Customer liaison to gain further information for the team and to schedule in site attendance
  • Communicating to all parties involved
  • Reviewing and edit the site reports
  • Reporting / Site Documentation management
  • Accounts Receivable / Payable
  • General administration duties

  
  
  
Skills and Experience:

  • Administration and Support experience required
  • Strong attention to detail
  • Ability to communicate on all levels with builders, estimators, contractors and customers
  • CRM and Xero experience preferable however not essential
  • Highly organised with the ability to project manage
  • Experience with MS Office

  
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
MASAS02

HMR01-3795638

  • Small Boutique Company
  • Off Street Parking
  • Develop your career within the Body Corporate industry

  
About the Employer
Our client is a small boutique body corporate business that was established in 1996.They are looking for a Receptionist to join the their friendly team and be the first point of contact for clients. With modern and airy offices and the ability to pick & choose their clientele this is an amazing chance to join this successful business.
  
About the Role:
  
Working with a welcoming team with a focus on customer service, attention to detail and a strong work ethic, you will bring your passion for people and property to ensure our high standards are maintained.
  
Benefits:

  • Great Salary package
  • Amazing culture & long established team
  • Opportunity for Career Progression

  
Duties:

  • Meet and greet customers and be the first point of contact
  • Answer incoming calls, take messages and transfer to appropriate staff members/assist where possible
  • Manage and distribute emails
  • Book and set up meeting rooms/searches
  • General office administration (including mail, filing, photocopying, document preparation and database management)
  • Collection of post in the morning and return in the afternoon
  • General office all rounder

  
Skills and Experience:

  • Strong communication skills
  • High level of customer service
  • Microsoft Office & Outlook
  • Administration or Receptionist experience
  • Switched on & ambitious

  
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
HMR01