LB10963/1.0-3923284

  

  • Join a well established industry leader!
  • Career Development Opportunities on Offer!
  • Excellent salary, on-site parking, great team!

About the Role:
Our Client is a highly successful business who has been in operation for over 50 years and currently boasts a market share of around 75% in South East Qld as well as having a broad National sales reach.

Due to an internal promotion, our client now has an exciting opportunity available for a highly experienced  Administrator, who has excellent attention to detail and high level customer service skills.  No day will be the same in this busy, challenging role and autonomous role, which will see you managing and supporting the Sales and Project Management team with inbound enquiries, processing of orders, overseeing project schedules, attending Trade Shows, managing the CRM and associated sales administration functions.  You will be working within a supportive company, providing a unique product and service to their loyal customers throughout South East Qld.
  
Benefits:

  • Join a highly successful business with ongoing expansion plans
  • Job stability and career progression opportunities
  • Equal Opportunity Employer who is committed to diversity & inclusion in it’s employment practice
  • Be valued and rewarded for your efforts
  • Immediate start available
  • Northern Gold Coast location with onsite parking

Duties:

  • Provide high level customer service and administration support to internal and external stakeholders
  • Manage and attend to local and national leads and web enquiries & pass qualified leads to the BDM, where applicable
  • Manage and update the CRM
  • Liaise and update customers on orders & installation schedules
  • Produce and provide accurate quotes to clients
  • Follow up Sales/Project Manager quotes
  • Manage and Support Sales & Project Managers with order processing & schedule planning
  • Attend Trade Shows and Events as a representative on their Company Stand

Skills:

  • Sales or Service administration Support within the building & construction industry an advantage
  • Excellent written and verbal communication skills
  • High attention to detail
  • The ability to multi-task and manage numerous projects at once
  • High level of administration and computer skills including the ability to confidently use CRM Systems
  • Outstanding organisational skills
  • Current drivers licence

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:  LB10963/1.0
 

LB11034/1.0-3928193

  • Be recognised for your outstanding Customer Service ability
  • Busy, challenging role with loads of variety
  • An Equal Opportunity Employer with high values

The Recruitment Alternative provides professional recruitment services to a range of SME businesses across Australia & New Zealand. 
  
About the Role
Our Client is a highly successful business who has been in operation for over 50 years and currently boasts a market share of around 75% in South East Qld as well as having a broad National sales reach.
  
Due to continued growth, they are now seeking a self-motivated, highly organised person, who has exceptional administration skills and a passion for service excellence to join their team.  This is a pivotal role in the business, where you will looking after their valued clients and supporting the Field Service Technicians with service scheduling, warranties, processing invoices and payments, updating and managing customer enquiries over the phone and online.  This is a fast paced environment which will see you juggling multiple priorities at any one time.
  
What’s great about this role:

  • Work for an established industry leader
  • Be valued and rewarded for your efforts
  • Join a Company on a high growth trajectory who offer genuine career advancement opportunities
  • Immediate start available
  • Northern Gold Coast location with onsite parking

Duties:

  • Manage customer enquiries via phone, email & online
  • Handle any warranty claims and submissions
  • Respond to customer enquiries on service scheduling and provide updates on any variations or delays
  • Data input and updating of the CRM system
  • Process invoices, EFTPOS payments and refunds
  • Collate job sheets and process subcontractor invoices
  • General Administration duties as required

Skills and Experience:

  • Demonstrated experience in a client service support role within a high volume environment
  • Experience in receipting, invoicing and processing payments
  • Team orientated but ability to work autonomously with minimal supervision
  • Excellent communication skills both written and verbal
  • High attention to detail and strong problem-solving skills
  • Be reliable and have a positive ‘Can do’ attitude
  • High level computer skills in Microsoft Office, with a knowledge of CRM systems and MYOB an advantage

How to apply
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today!  Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
LB11034/1.0

JS11028/01-3927373

  • Varied and Interesting Role
  • Career Pathway and Personal Development
  • Full training and support provided

The Recruitment Alternative provides professional recruitment services to a range of SME businesses across Australia & New Zealand. 
  
About the Role
Our client is seeking a self-driven Administration Assistant to join their progressive and busy team. Reporting directly to the Office Manager, you will primarily be maintaining the ASIC Corporate Registry, ATO lists, activity statements, invoicing, debt collection and general administration.
  
What’s great about this role:

  • Full time permanent role
  • Sydney CBD location; close to public transport
  • Opportunity for career progression and growth
  • Be a part of a team that values its employees
  • A role that offers variety and the opportunity to learn

Duties:

  • Preparing ASIC annual reviews, lodging ASIC changes and raising invoices
  • Maintenance of the ATO lists and database including collating and lodging activity statements.
  • Invoicing and debt collection
  • Formatting and documenting letters
  • Maintaining client files and office filing system
  • Other duties include; database maintenance, answering phones, incoming and outgoing mail, diary management, scanning and photocopying
  • Provide assistance and ongoing support to the team including 3 Partners, Chief Executives and Accountants

Skills and Experience:

  • Exceptional communication skills both written and verbal
  • Highly organised with the ability to multi-task
  • Previous experience working within an accounting firm is desirable but not essential as full training will be provided
  • Advanced Microsoft MS Office skills
  • Demonstrate ability to work in a team and relate easily with people at all levels
  • Excellent attention to detail
  • Self-motivated and willing to learn and grow with the firm

How to apply
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today!  Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
JS11028/01

LB11014/1.0-3926811

  • Monday to Friday role, no late night or weekends
  • Small friendly team, professional working environment
  • Full-time position offering an immediate start

The Recruitment Alternative provides professional recruitment services to a range of SME businesses across Australia & New Zealand. 
  
About the Role
  
Our client has been specialising in antique and modern jewellery designs for over 30 years.  They are recognised worldwide as a destination for quality designs and unique styles and their pieces have been worn on models, who have graced the front covers of Australian fashion magazines.   
  
This quality family business is now seeking a self-motivated, experienced Administrator, who can assist the Managers with day to day office duties. This will be a varied role, which will see you undertaking data entry, client liaison, processing sales and handling inbound enquiries. You will need to have a “can do” attitude, the ability to multitask and exceptional customer service skills.
  
What’s great about this role:

  • Small, close knit team with low staff turnover
  • Company that values & rewards their staff
  • Staff discounts on quality bespoke items
  • Permanent full time role
  • Close to public transport

Duties:

  • Accurate data entry of stock
  • Keeping clients up to date with regards to orders
  • Responding to client enquiries via email and phone
  • Covering the shop floor, if required
  • Liaising and coordinating with other jewellers and suppliers
  • Processing sales and facilitating client payments
  • All general administrative functions ensuring the smooth operation of the business

Skills and Experience:

  • A minimum of 2 year’s experience in an Administration role
  • Strong attention to detail, whilst being able to prioritise work and meet deadlines
  • Maintain polite and professional communication via phone and email.
  • Exceptional communicator capable of engaging and building effective relationships with a diverse range of people.
  • Excellent computer skills with accurate typing and data entry ability.
  • A willingness to learn with an adaptable and flexible approach.
  • “Can-Do” customer focused attitude.
  • Ability to work autonomously as well as part of a team.

How to apply:
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today!  Please note only candidates that meet our client’s selection criteria will be contacted.
  
  
Job ID:
LB11014/1.0

JB10988-3926223

  • Permanent full-time role or part time position 
  • Hybrid WFH available
  • Work with qualified professional specialists    

About the Role:
  
Based in the in the Turramurra area, an opportunity with true flexibility has become available for an enthusiastic and diligent individual to join a Financial Planning team in the role of Client Services. Your role will include Client Services Management and Operational Support to ensure delivery of high-quality financial advice and service levels. The role demands a team player who is proactive and keen to exercise initiative, as well as resilient to the challenges often faced from working in a fast paced and dynamic environment.
  
What is great about the position:

  • Based in the Upper North Shore
  • Attractive salary package
  • Flexible work hours available (Work from Home and or School Hours)
  • Strong team-based culture with ongoing training & support.

Key Responsibilities Include:

  • Establishing and building relationships with clients and external stakeholders
  • Preparation of advice documents and client annual reviews
  • Assisting in client meetings and implementation of advice recommendations
  • Ownership of our CRM (Xplan) to maintain and build a comprehensive knowledge of clients
  • Scheduling client meetings and responding to client enquiries in an efficient manner with knowledgeable support.

Skills and Experience:

  • Natural multitasker who is highly-organised and able to prioritise their tasks effectively  
  • A genuine team player with a great attitude.
  • Exceptional written and verbal communication skills
  • Enthusiastic with a desire to help people and problem-solve
  • Willing to grow, develop and contribute to the business long term
  • Financial planning background – is desirable.

All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today! Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: JB10988CS

RF10962-3921122

  • Excellent Salary $75-$90k + Super (neg. based on experience)
  • Charming modern premises
  • Join an expanding business
  • Full-time perm position

About the Employer
Our client’s online beauty courses and innovative style, means they are entirely accessible to thousands of people who cannot attend traditional classes, and they’ve seen success after success domestically and internationally! Many of their graduates go on to start their own businesses and have fruitful, fulfilling beauty careers. Our client is experiencing growth in its industry in both Australia and New Zealand.
  
About the Role:
As student enrolment advisor, you will responsible for the enrolment of students to our client’s beauty courses.  You will be assisting, defining and advising students in the selection of beauty courses, processing accurate admissions, sales and upselling of course and product packages.
  
Ideally you will be a skilled sales and beauty professional who is willing to grow their knowledge base of the curriculum and products and you can quickly identify the most suitable course package for client requirements. You will be naturally persuasive and persistent to achieve the sales objectives of this business.
  
Benefits:

  • Excellent salary + super
  • Work for a growing and expanding business
  • Personal growth and development opportunities
  • No Cold Calling
  • Parking & close to public transport – Tram, Train & Bus

Duties:

  • Selling and upselling course and product packages
  • Information specialist – Provides info packs on Beauty training and product kit packages
  • Assisting students during initial enrolment/sign up
  • Managing Inbound and warm outbound client calls – Using the call booking system
  • Managing email enquiries
  • Using the client’s CRM and other cloud-based software – Training provided

Skills and Experience:

  • Previous exposure in the beauty and sales industry – highly regarded
  • RTO experience is advantageous
  • Persuasive and persistent salesperson
  • Customer service oriented
  • Resilient and quick to problem solve
  • Energetic with a can-do attitude
  • Strong written and verbal communication – excellent comprehension & conveyance skills
Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: RF10962

MAS10933/2.0-3920880

  • Training provided 
  • A role that plays a vital role within the business
  • Be part of a business who has been in the industry for over 25 years
  • Great Location in the East of Melbourne

  
About the Employer
For over 25 years, this thriving formation and corporate administration business is a well-respected client who are based East of Melbourne’s CBD.  They have been providing Australian accountants, financial advisers, and lawyers with comprehensive solutions for the creation of companies, trusts, and self-managed super funds. They are unique in the industry and provide expert assistance with corporate secretarial needs providing their clients exceptional personalised service as a number one priority and manage their work with the highest quality.
  
About the Role
Our client is seeking an individual who has the ability to demonstrate a stable and successful career in a customer service/administration role.  You will understand the link between the delivery of superior customer service, the reputation and image of the firm and its on-going success. This role plays a vital role in the process and will work work with accounting and legal practices and will aim to make the complex business of company registration easy for their clients. 
  
  
Duties:

  • Liaising with accounting and legal practices and assist / process them to form new companies and trusts on behalf of their clients
  • Maintain client records and updating on database.
  • Produce and dispatch the paperwork supplied to clients for their new companies and trusts.
  • Send communications to clients when your work is finished.

  
Skills and Experience:

  • Excellent communication skills, including a professional phone manner
  • A warm, approachable manner
  • At least two year’s experience in a customer service position
  • Extremely good attention to detail, a team mentality, and a positive attitude
  • Extensive experience using MS office software

  
Please note that only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:  MAS10933/2.0

MAS10933-3916882

  • A company that cares about its employees.
  • Immediate start with plenty of growth pathways internally
  • Highly regarded and professional firm.
  • Great Location in the East of Melbourne

  
About the Employer
For over 25 years, this thriving formation and corporate administration business is a well-respected client who are based East of Melbourne’s CBD.  They have been providing Australian accountants, financial advisers, and lawyers with comprehensive solutions for the creation of companies, trusts, and self-managed super funds. They are unique in the industry and provide expert assistance with corporate secretarial needs providing their clients exceptional personalised service as a number one priority and manage their work with the highest quality.
  
About the Role
Our client is seeking an individual who has the ability to demonstrate a stable and successful career in a customer service/administration role.  You will understand the link between the delivery of superior customer service, the reputation and image of the firm and its on-going success. This role plays a vital role in the process and will work work with accounting and legal practices and will aim to make the complex business of company registration easy for their clients. 
  
  
Duties:

  • Liaising with accounting and legal practices and assist / process them to form new companies and trusts on behalf of their clients
  • Maintain client records and updating on database.
  • Produce and dispatch the paperwork supplied to clients for their new companies and trusts.
  • Send communications to clients when your work is finished.

  
Skills and Experience:

  • Excellent communication skills, including a professional phone manner
  • A warm, approachable manner
  • At least two year’s experience in a customer service position
  • Extremely good attention to detail, a team mentality, and a positive attitude
  • Extensive experience using MS office software

  
Please note that only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:  MAS10933/1.0