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JSPCC01-3799559

  • Newly Created Position
  • Multiple Work Streams
  • $55k-$80k per annum, based on experience
  • Supportive Leadership Team

About the Employer
One of Australia’s largest wholesaler providers of premier consumable and specialist medical supplies to hospitals and health professionals. A long-established family- owned company with a great team culture and solid ethics of integrity and honesty.
  
About the Role
Our client is seeking a competent and experienced project coordinator to facilitate and monitor project plans, schedules, and ensuring project milestones are met.  You will be a highly organised individual with an ability to effectively coordinate a range of activities across multiple work streams.  This would be a great opportunity for an individual who is looking to show case their project management skill-set whilst enjoying diverse work streams.
  
Benefits

  • Flexible Working Options
  • Competitive salary
  • High performing team
  • Customer centric culture

Duties

  • Planning and coordinating a range of small-medium projects
  • Monitoring progress and status of activities, tasks, and deliverables
  • Providing ongoing management of the risks and issues registers
  • Prepare monitoring reports, presentations  and project documentation
  • Ensure that projects are delivered within scope, budget and schedule
  • Arranging project meetings / workshops as and when required and supporting governance activities

Skills and Experience

  • Previous experience in managing small/medium sized projects
  • Solid understanding and experience in the application of project methodologies and principles
  • Exceptional planning, coordinating and organisational skills
  • An analytical mindset, with problem solving skills
  • Excellent time management skills and the ability to deliver tasks within timeframes
  • Working knowledge of Microsoft Office and Excel applications, as well the ability to quickly learn other Project Management tools
  • Ability to work in a team environment, adapt, demonstrate initiative
  • Confident communicator – both written and verbal

Please note only candidates that meet the above criteria will be contacted.
  
Job ID: JSPCC01

RCSAS02-3797656

  • Join a small consultative company delivering big projects
  • Attractive remuneration
  • World class team

About the Employer
Our client is committed to being part of their client’s security journey for the long term.  To achieve this, they deliver risk and business focused, pragmatic, sustainable and practical solutions to ensure every single time they engage their clients, they are in a more secure place. 
As a result of significant growth, they are seeking more specialists that want to be part of improving the security posture of Australian small and medium businesses.  During this digital era, security needs are on the climb.

About the role:
The Security Assurance Specialist is a specialist advisor on cyber risk and security compliance requirements for their rapidly expanding business. You will be working with many diverse clients, across sectors and of all shapes and sizes. The role will suit someone who is outgoing, business-focused and will proactively lead clients through their information security journey, regardless of the stage or maturity they are at.

Benefits

  • Work from home
  • Permanent position
  • Growth and career development
  • Great salary

Duties

  • Implement and align security frameworks (Primarily ISO27001)
  • Audit and Security program management

Skills & Experience
To be successful in this role you will bring:

  • Demonstrable experience with ISO27001 across implementations (incl. certification), management and/or audit
  • A positive can-do attitude, and a desire to help clients evolve and improve their security posture, rather than just telling them their issues
  • Excellent communication skills and the ability to demonstrate your ability to talk to various stakeholders and teams across a business.
  • Strong documentation skills and attention to high quality delivery (an attention to detail)
  • Knowledge of other frameworks such as NIST, PCI-DSS, APRA CPS-234, ASD Essential 8 (desirable)
  • Security Certifications are always desirable; however, knowledge and demonstrable practical experience are critical.

Additionally, experience working with M365, AWS and/or Google cloud platforms, especially in relation to native capabilities and controls, and policy development, would be highly regarded.

Culture
Our client promotes a flexible work environment and encourages everyone to be a contributor to expand and enhance their mission to help clients achieve their security objectives. 

Please note
They are accepting applications for full time candidates only that are Australian citizens, permanent residents or have an existing right to work in Australia. Location is flexible given the clients rapidly expanding presence across Australia. 

Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: RCSAS02
  
  
  
 

HMTBC01-3792445

  
TECHNICAL BUSINESS CONSULTANT – KOFAX

  • Mentoring and Coaching by Senior Leaders
  • Dynamic, Varied, Interesting Projects
  • A highly successful Technology Business
  • Supportive and Collaborative Team Culture
  • CAN WORK REMOTELY ANYWHERE IN AUSTRALIA

About the Employer
Our client is a Kofax market leader in Intelligent and Robotic Process Automation with a focus on financial processes, including accounts payable & accounts receivable. With a strong focus on cultivating an organisational culture of success, this company is experiencing substantial growth and is looking to add to their high performing team.
  
About the Role:
A new and exciting career opportunity awaits a passionate, tenacious and diligent Technical Business Consultant who has a strong flair for developing and forging strong client relationships. As a highly motivated self-starter with strong stakeholder management experience and solid documentation skills, you will take the lead through project development, facilitate workshops, gather functional and technical requirements and pre-sale activities.
  
Benefits:

  • Varied and Interesting Projects
  • Opportunities for Upskilling and Career Progression
  • Attractive Remuneration

  
Duties:

  • Develop, configure and implement capture solutions using .Net, C# KOFAX and Javascript
  • Perform software upgrades and deploy .Net solutions across on-premise and cloud environments
  • Conduct workshops with confidence, customer centric and collaborative working style
  • Gathering functional requirements, perform impact analysis, gap analysis, create the training material and recommend process improvements
  • Validate, synthesise, and articulate problems, opportunities, requirements, options and solutions.
  • Working with project and business/technical teams to facilitate the production of various documentation 
  • Provide test plans, quality assurance testing and confirming data quality
  • Ensure the development aligns with the functionality and the budget of the project

Skills and Experience:

  • A degree with a major in IT and/or Finance/Business Management
  • Previous experience as Business Analyst/Consultant within an Enterprise environments
  • Experience in Kofax Capture, Transformation and Workflow and other capture solutions e.g., Abbyy, Captiva, PSICapture, Esker, Ephesoft or Basware
  • Strong .NET understanding and experience
  • Integration experience with backend systems would be highly regarded
  • Excellent communications (written and oral) and excellent stakeholder management
  • Be a ‘can-do’ self-starter who does not require a high degree of supervision.
  • Be a natural ‘team-player’ who enjoys working in close-knit teams in order to deliver exceptional results.
  • Well developed technology domain knowledge required

Please note only candidates that meet our client’s selection criteria will be contacted.

  
Job ID: HMTBC01
  

 

LBECM01.1-3791263

  • Well established Bathroom, Kitchen & Plumbing retailer for 50 years
  • Play an integral role in the growth of the E-Commerce business for the Company
  • Opportunity for growth

About the Employer
Our client is a leading Bathroomware Retailer who has been established since 1972 and is renowned for its exceptional customer service and quality product offering.  Through a passion for design, quality and service, they have now become a leader in the market, showcasing the bathroom industry’s most outstanding bathroom creations from around the world. 
  
About the Role:
This is the ideal opportunity for an experienced strong E-Commerce Product expert who is either looking to step up or who is seeking a fresh environment and wants to deliver growth and transformation. You will be a strategic and technical member of the team who can develop and implement all website activities to grow and enhance the company’s online presence.
  
You will display a keen interest in E-Commerce and be responsible for working within the E-Commerce team to procure, manage, and maintain the website. You will work collaboratively with our marketing team, retail buying and brand suppliers to ensure correct content is uploaded onto our e-commerce site.
  
Benefits:

  • Be a part of a highly successful family business with strong values
  • Competitive salary on offer
  • Manage and drive the e-commerce team to promote sales growth & online activity

Duties:

  • Oversee and action day to day website operations ensuring product, promotions and pricing are correct
  • Manage a development schedule with the website agency
  • Work with Marketing to create SEO rich product content and website promotions and new product updates
  • Coordinate with relevant brand suppliers to identify product copy, images and product description needs
  • Work with the retail pricing team to identify products requiring to be uploaded as well as any price updates
  • Coordinate, review and update data for online products to ensure the product categorisation, images, copy, pricing and product tags are accurate and meet internal guidelines.
  • Review and update CSV enrichment files to ensure that product data is accurate, complete and appropriately formatted for bulk uploads
  • Report on website statistics and analysis of data from Google Analytics and provide action plans to improve performance
  • Recommend new E-Commerce features and trends that enhances the website

Skills and Experience:  

  • Experience in managing a small team of 2-3 people
  • Previous exposure to Magento 2 E-Commerce platform will be highly regarded
  • Strong understanding of technical and operational processes
  • Have a good understanding of image design software such as Photoshop
  • Highly organised with the ability to manage development projects with external agency
  • Be able to work autonomously
  • Excellent communication, written and presentation skills
  • Be a tech savvy individual who enjoys analysing statistics
  • Proven problem identification and resolution skills
  • Good HTML understanding/knowledge is preferred
  • Be able to work in a small office environment

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: LBECM01.1
 

CPTBA02.2-3789936

  • Great Renumeration + Super
  • Small team environment that values its people
  • Work with a partner of ServiceNow software

About the Employer
Our client is an Australian cloud software consultancy company that specialises in the ServiceNow platform. Founded in 2015 they have over 10 years’ experience in the Australian ecosystem. They are customer focussed and create special experiences for their clients as well as valuing innovation and ideas and seek to involve their people in everything they do.
  
About the Role:
Our client is seeking a highly passionate and talented team member who enjoys technical challenges and is eager to contribute to the design and delivery of IT solutions. Your experience as a Business Analyst, particularly on ITSM systems will hold you in good stead for this role.
  
You will grow your career alongside the best minds in the arena with supportive team members and you will become a part of an organisation that values their people.
  
Benefits:

  • Office based & Work from home
  • Competitive renumeration
  • Innovative and customer orientated company
  • Work with a well-known platform of IT software – ServiceNow

 
Duties:

  • Client Consultation – Understanding customer needs
  • Organising and facilitating workshops with customers.
  • Meeting with user groups to gather and analyse end user requirements.
  • Work collaboratively with the internal team (developer/consultant) to analyse, interpret, and collaborate requirements or configuration outcome.
  • Producing technical specifications to communicate user requirements in technical terms to customer stakeholders.
  • Support and contribute to best practice delivery.
  • Involvement in project / solution technical delivery and post implementation support

  
Skills and Experience:

  • ITIL v4 foundation – Required
  • 2 years minimum ITSM Systems experience – Required
  • ServiceNow application – highly desirable
  • Business Analysis techniques
  • Understands and executes Project life cycle management methodologies
  • Exposure to, and experience with, Agile delivery methodologies.
  • Strong verbal, written and interpersonal skills-Internal and External stakeholders
  • Works well as part of a team and or autonomously
  • Self-motivated, responsive and meets deadlines
  • Demonstrates problem-solving skills
  • Quick learner

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Australian Citizens and Permanent Residents (Including NZ citizens) need only apply
  
Job ID: CPTBA02.2

ARTLEC04-3786918

Team Leader – E-Commerce
  

  • Manage an offshore Web / App Development team
  • Play an active role in shaping and improving the digital roadmap!
  • Flexible work arrangements
  • Competitive salary based on experience

About the Employer
  
Our client is one of Australia’s largest wholesaler providers of premium specialist medical supplies to hospitals and health professionals. A long-established family- owned company with a great team culture and solid ethics of integrity and honesty.
  
About the Role
Overseeing the offshore technical teams covering web and app development you will be responsible for the delivery of visual and interactive elements for online channels, with the aim of enhancing functionality, performance, and crafting new experiences for customers.
  
Benefits

  • Flexible office / work from home arrangement
  • Competitive salary
  • High performing company
  • Customer centric culture that genuinely values teamwork, honesty and integrity

 Duties

  • Oversee projects and the web development and app development teams to improve and optimise the look and functionality of the company website and the user experience
  • Support the web development and app development teams across varied website projects, including UX design, development, testing and training of the content management system
  • Approve projects and recommend any changes needed
  • Work with product team to solve problems at scale and define and enable the best solutions to support operations and growth plans
  • Recommend and introduce changes to the company website including website infrastructure and scalability
  • Stay up to date on key platform enhancements that are being worked on and regularly share information and opportunities to continuously innovate and optimise performance

  
Skills and Experience

  • Previous projects and content management experience
  • Knowledge of Jira, Magento 1 and Magento 2 ideally
  • Technical Lead or Project Lead experience  
  • Experience with large catalogues i.e. 10,000 SKU’s or similar
  • Sound knowledge of responsive design and development, including mobile-first strategies
  • Understanding of modern web optimisations
  • Knowledge of modern content frameworks, templating languages, content-management systems
  • Demonstratable knowledge of UI/UX design and modern design principle
  • Exceptional written and oral communication skills, able to articulate complex technical requirements and solutions
  • Ability to multi-task in a fast-paced environment

Please note only candidates that meet the above criteria will be contacted.
  
Job ID: ARTLEC04

BBJE02-3786210

⦁ Competitive salary
⦁ Exciting opportunity to join a successful MSP based in Lane Cove
⦁ Grow your career in the IT industry

About the Employer

A Managed Service Provider located in Lane Cove West is seeking a passionate Service Desk Support Junior Engineer to work within a tight team of people who are truly passionate about the work they do for their customers. This is a fantastic opportunity for an up and coming IT professional, who is looking to grow their career, learn new skills, enjoys change and thrives in a fast-paced environment.

Efficient and effective first level technical support is critical to our client.

About the Role

Working within a small, high performing team, the Service Desk Support Junior Engineer is the frontline first point of contact in the receiving and handling of support requests. This role provides first line investigation and diagnosis and promptly allocates or escalates unresolved issues as appropriate. You will have some experience in a Service Desk environment, be willing to take full ownership of issues, and utilise your initiative and solid customer service experience to resolve queries in a professional and timely manner. This role is for a permanent support staff member to be based onsite at our head office, with the potential to go onsite to customer locations as the need arises.

Benefits

⦁ Opportunity to develop and progress your career
⦁ Certification training will be provided
⦁ Promotion through to Level 2/3 or management possible, and encouraged
⦁ Generous salary package on offer, and
⦁ Modern, airy, and fun working environment.

Duties

⦁ Proactively keep customers informed in relation to the issues and/or requests made and ensure accuracy and quality of all queries contributes to meeting customer expectations and timeframes
⦁ Installation & troubleshooting of all hardware, software, and other in-house applications
⦁ Raise support cases with external vendors and manage turnaround of requests
⦁ Delivering a client focused service experience for technology customer queries 
⦁ Undertaking coordinated incident management in liaison with other operational teams, and
⦁ When fully trained, be prepared to provide 24/7 support on a roster basis.

Skills and Experience

⦁ Knowledge of, or the ability to troubleshoot, Digital Desktop equipment such as desktop PC’s, laptops, iPads, iPhones, desktop applications, mobile applications, and peripheral equipment
⦁ Familiarity with Android and Apple based phones and tablets, and associated management software (as per above)
⦁ Knowledge of, or have the ability to, troubleshoot issues with technologies, including but not limited to Networking (TCP/IP, DNS, Cabling), Remote Access Connectivity, Telephony including mobile phones
⦁ Knowledge or exposure to Microsoft Active Directory
⦁ Knowledge or exposure to Desktop, LAN, peripheral device installation and support
⦁ Provide support of the Microsoft SOE – Windows 7/8/10, Office 2007/2010/2013/2016/O365
⦁ Ability to acquire knowledge of business applications where first level support may be required, and
⦁ 12 + months experience providing Level 1 or 2 support to a user base of 250+ end-users.

Personal Attributes

⦁ Ability to work in a team and independently 
⦁ Ability to work efficiently in a fast-paced environment whilst meeting SLA’s
⦁ Strong written and verbal communication skills
⦁ Excellent customer service skills and desire to meet and exceed standards
⦁ Attention to detail throughout all tasks
⦁ Strong analytical, troubleshooting, and problem-solving skills
⦁ Eagerness to learn new products and technologies    
⦁ Willingness to provide after-hours support on an as needed basis, and
⦁ Be organised and have good time management skills.

Technical Skills

⦁ Desktop support knowledge 
⦁ Knowledge of Office 365⦁ Understanding of NBN and 4G wireless technology
⦁ A general knowledge of technical infrastructure from desktop to firewall
⦁ An understanding of backup systems and software
⦁ Proficient in troubleshooting electronic devices
⦁ Have a working knowledge of domain environments
⦁ Previous experience with another IT service provider or Telecommunication Company is highly desired, and 
⦁ Excellent troubleshooting and telephone-based diagnostic skills.


This is a highly varied role, across multiple technologies, with unlimited scope to advance your technical knowledge.

Due to our location and requirement to visit customer’s onsite, owning a car is mandatory for this role. 

To be eligible for this position, candidates be Australian Citizens or at least have Australian Residency.

Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: BBJE01

HMSNE01-3786138

 

  • Excellent Salary Range $120 – 140K + Super
  • Great Company Culture, Collaborative Team
  • Career Development Opportunities

  
About the Employer
Our client is a leader in the ICT solutions market, established almost 30 years ago. They are in a growth phase throughout Australia and Asia and have a highly skilled team committed to providing excellent customer service.
  
About the Role:
As a Senior Network Engineer you will be a key member of the Infrastructure Services Team. Reporting to the Services Manager, your goal will be to ensure customers are provided with exceptional service in the delivery of network-based solutions as well as meeting the demands of any proactive or reactive network-related incidents. You will have a high level of expertise across network and security technologies including WAN, LAN routing, switching, firewalls etc.
  
Benefits:

  • Salary in the range $120 – $140K + Super depending on prior experience
  • Focus on upskilling employees, career development opportunities
  • Excellent company culture embracing diversity
  • Great perks, team events, modern recreation area, close to CBD

  
Duties:

  • Design and implement network and security solutions
  • Working with Senior Consultants and Account Managers to ensure quality customer service
  • Provide L2-L3 support for delivery teams and resolve technical issues
  • Ensure support customer’s SLA targets are achieved
  • Maintaining excellent communications with customers, third-party vendors and contractors

  
  
Skills and Experience:

  • Minimum 5 years experience in design and implementing networking and security tech
  • Experience with Fortinet, Cisco essential. Meraki and Riverbed desirable
  • Solid technical knowledge of WAN, LAN, routers, switches, firewalls
  • Good understanding of data centre design, Email and Web Content management
  • Knowledge of Optimisation and WAN acceleration
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Industry-based certifications
  • Able to travel to client sites for onsite support

  
Apply now and please note only candidates who meet our client’s selection criteria will be contacted.
  
Job ID:
HMSNE01