WSITT01-3700134

  • Competitive salary plus a social work environment
  • Work on the cutting edge of technology
  • Pool table, parking and progression!

  
About the Employer
Forget about the big guys, this is the place you want to work! A company with genuine career progression who put their team and their customers first. A place where you are encouraged to grow and learn from your peers (who are just as obsessed with tech as you are).
  
About the Role
This role is an awesome opportunity for an IT Technician to really make a difference to customers in an all round IT solutions business. You will have the opportunity to really get to know your clients and be encouraged to utilise your knowledge to help support a variety of technology for them. You will become part of your customers’ team and no request is too big or too small. This is not your typical helpdesk role.
  
Benefits:

  • Genuine career progression & development opportunities
  • Competitive remuneration plus many intangible benefits
  • Ability to let your knowledge shine in a supportive environment
  • Grow your expertise and really help your clients out

  Duties:

  • Work within a small team to provide all round support for clients’ technology
  • Answer calls & complete tickets, solving a variety of technical issues and escalating when required
  • Regular site visits across Sydney, developing in depth understanding of their systems
  • Liaise with internal teams and external customers, building strong relationships

  Skills and Experience:

  • Experience with IT support and troubleshooting with a focus on Windows
  • Strong communication & interpersonal skills and the ability to build rapport
  • A genuine passion for all things IT
  • Ability to work autonomously as well as within a small team
  • Drivers license and own car essential

  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: WSITT01
  
 

MWOA01-3696635

  • Fantastic Company Culture
  • On-site parking
  • Global Company Career Prospects 

  
About the Employer
This global company designs, installs and services integrated systems across a suite of services including Cyber Security. 
  
About the Role:

Looking for a new member for the team due to a promotion within. 

The role will also include project work from time to time as well as providing technical support for all internal staff across Australia, both remotely and onsite.

You will be responsible for monitoring and maintaining client support queue levels and ensuring cases are reviewed and closed within the SLA period. 
  
  
Benefits:  

  • Work with Global big name companies
  • Fantastic work culture
  • Opportunity for Career Progression

  
    
Key Responsibilities

  • Provide IT operational services for service requests, change management, incident management and problem management
  • Provide IT and operational services for internal staff
  • Assisting with hardware configuration and setups such as laptops, computers, servers, etc.
  • Provide support through helpdesk, phone, online chat, email and remote desktop
  • Complete project works and providing updates to the project team to ensure deadlines are met
  • Installing and configuring CCTV VMS environments
  • Installing and configuring Access Control environments
  • Be available for an afterhours rotating roster

  
  
To be successful in the role you will have:

  • Exceptional communication, interpersonal, and decision-making skills
  • 2+ years’ experience in IT or a similar role
  • Great at problem solving
  • VMS and Access Control knowledge is advantageous
  • A professional presentable and friendly approach
  • Ability to work closely with management to ensure consistent high-quality service
  • Excellent time management skills
  • Ability to work well within a team environment and independently as needed

  
Skills and Experience:
  
  Technically proficient in some of the following:

  • Microsoft applications (Desktops, Servers, Applications etc)
  • Virtual environments (Cloud and Local)
  • VMS software – Genetec, Milestone, Avigilon, Geutebruck
  • Access Control Software – Integriti, Gallagher, Lenel

  
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
MWOAO1

MWHD01-3689095

  • Fantastic Company Culture
  • On-site parking
  • Global Company Career Prospects 

  
About the Employer
This global company designs, installs and services integrated systems across a suite of services including Cyber Security. 
  
About the Role:

Looking for a new member for the team due to a promotion within. 

The role will also include project work from time to time as well as providing technical support for all internal staff across Australia, both remotely and onsite.

You will be responsible for monitoring and maintaining client support queue levels and ensuring cases are reviewed and closed within the SLA period. 
  
  
Benefits:  

  • Work with Global big name companies
  • Fantastic work culture
  • Opportunity for Career Progression

  
    
Key Responsibilities

  • Provide IT operational services for service requests, change management, incident management and problem management
  • Provide IT and operational services for internal staff
  • Assisting with hardware configuration and setups such as laptops, computers, servers, etc.
  • Provide support through helpdesk, phone, online chat, email and remote desktop
  • Complete project works and providing updates to the project team to ensure deadlines are met
  • Installing and configuring CCTV VMS environments
  • Installing and configuring Access Control environments
  • Be available for an afterhours rotating roster

  
  
To be successful in the role you will have:

  • Exceptional communication, interpersonal, and decision-making skills
  • 2+ years’ experience in IT or a similar role
  • Great at problem solving
  • VMS and Access Control knowledge is advantageous
  • A professional presentable and friendly approach
  • Ability to work closely with management to ensure consistent high-quality service
  • Excellent time management skills
  • Ability to work well within a team environment and independently as needed

  
Skills and Experience:
  
  Technically proficient in some of the following:

  • Microsoft applications (Desktops, Servers, Applications etc)
  • Virtual environments (Cloud and Local)
  • VMS software – Genetec, Milestone, Avigilon, Geutebruck
  • Access Control Software – Integriti, Gallagher, Lenel

  
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
MWHD01

MWHD02-3689104

  • Fantastic Company Culture
  • On-site parking
  • Global Company Career Prospects

  
  
About the Employer
This global company designs, installs and services integrated systems across a suite of services including Cyber Security. 
  
About the Role:
Looking for a new member for the team due to a promotion within. 

You will be responsible for monitoring and maintaining client support queue levels and ensuring cases are reviewed and closed within the SLA period. 

The role will also include project work from time to time as well as providing technical support for all internal staff across Australia, both remotely and onsite.
  
  
Benefits:  

  • Work with Global big name companies
  • Fantastic work culture
  • Opportunity for Career Progression

  
    
Key Responsibilities

  • Provide IT operational services for service requests, change management, incident management and problem management
  • Provide IT and operational services for internal staff
  • Assisting with hardware configuration and setups such as laptops, computers, servers, etc.
  • Provide support through helpdesk, phone, online chat, email and remote desktop
  • Complete project works and providing updates to the project team to ensure deadlines are met
  • Installing and configuring CCTV VMS environments
  • Installing and configuring Access Control environments
  • Be available for an afterhours rotating roster

  
  
To be successful in the role you will have:

  • Exceptional communication, interpersonal, and decision-making skills
  • 2- 3+ years’ experience in IT or a similar role
  • Great at problem solving
  • VMS and Access Control knowledge is advantageous
  • A professional presentable and friendly approach
  • Ability to work closely with management to ensure consistent high-quality service
  • Excellent time management skills
  • Ability to work well within a team environment and independently as needed

  
Skills and Experience:
  
  Technically proficient in some of the following:

  • Microsoft applications (Desktops, Servers, Applications etc)
  • Virtual environments (Cloud and Local)
  • VMS software – Genetec, Milestone, Avigilon, Geutebruck
  • Access Control Software – Integriti, Gallagher, Lenel

  
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
MWHDO2