LB10312/1.0-3814454

  

Parts Consultant  
  • Industry experience not essential
  • Competitive Salary on Offer
  • Career Advancement Opportunities on Offer

About the Employer
Established in 1945, our Client supplies world leading Construction Equipment brands through sales and hire of their equipment throughout four countries in the World.  Today, every division within the Group supports the core business, and this clear focus is a key to the Group’s continuing success. In addition to selling world-leading brands of new & used Construction Equipment, they also have a comprehensive after-sales divisions for servicing and parts.
  
About the Role:
We are seeking a driven, self-motivated individual, who takes pride in their work to join the Parts Team of this highly successful International Group. Accurate sourcing, selling and transferring of parts for internal and external customers is the primary focus and key priority in this role.  In addition, you will also be responsible for inwards and outwards goods, cyclical stocktakes and maintenance of the warehouse areas.

Benefits:

  • Opportunity to get in on the ground floor & be trained into a Management role
  • A Company that values and rewards their staff
  • Job security, essential services industry

Duties:

  • Process parts requests from internal & external customers
  • Gather and understand technical information to source correct products
  • Update and maintain the internal parts database
  • Build professional internal and external client relationships
  • Source new, used and remanufactured parts internally and through local suppliers
  • Handle general enquiries, complaints and warranty claims

Skills and Experience:
No industry experience is essential, however someone who is mechanically minded is a distinct advantage, although we will definitely consider applicants from other industries.  

  • Strong administration skills, with the ability to multi-task
  • Excellent level of written and verbal communication skills
  • Excellent problem solving ability
  • A high level of numerical/technical ability
  • An intermediate level of computer skills, including MS Office and Outlook
  • General stores experience an advantage
  • Positive, friendly, can-do attitude
  • Forklift licence or the ability to obtain a licence
  • Drivers Licence essential

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: LB10312/1.0
 

LB10332/01-3816635

  • Excellent Salary Package on Offer
  • Collaborative, Friendly Team
  • Growing Group with Opportunities for Advancement

About the Employer:

Established in 1945, our Client supplies world leading Construction Equipment through sales and hire of their equipment throughout four countries in the World.  Today, every division within the Group supports the core business, and this clear focus is a key to the Group’s continuing success. In addition to selling world-leading brands of new & used Construction Equipment, they also have a comprehensive after-sales divisions for servicing and parts.
  
About the Role:

Our Client is seeking a driven, ambitious and conscientious person to join their aftersales team, assisting with both internal operations and retail customers.  Selling parts is the primary focus and key priority of this role, with the successful applicant providing both support to the technicians, and aftersales care to their valued clients.  
  
The successful applicant will need to have the ability to be able to gather information, understand it and keep accurate records.  Understanding how to process quotes, orders, invoices and credit notes will be a distinct advantage.  We are looking for someone to join for the long-term and strong prospects exist for advancement within the organisation.

Benefits:

  • Opportunity to join a highly successful, stable organisation
  • A Company that values and rewards their staff
  • Promotional opportunities available
  • Wholly Owned Family Business with long term employees

Duties:

  • Handle face to face, phone and email enquiries
  • Gather information from the client to enable you to provide correct quotations
  • Process customer orders and pricing, factoring in geographical locations
  • Build and maintain professional client relationships
  • Sourcing new, used and remanufactured parts through local and international suppliers
  • Handle complaints and warranty claims

Skills and Experience:

We are seeking someone with previous experience as a Parts Interpreter, preferably within the Heavy Vehicle/Mobile Plant industry, however we will consider someone who has a strong mechanical knowledge, or experience within a related industry.  

  • Professional Phone Manner essential
  • Excellent level of written and spoken communication skills
  • Excellent problem solving ability
  • An intermediate level of computer skills, including MS Office
  • An understanding of stores, inventory and stock control processes
  • Positive, friendly, can-do attitude
  • Forklift licence or the ability to obtain a licence
  • Drivers Licence essential

  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: LB10332/01