LDSA01-3693734

  • Attractive salary, depending on level of experience
  • Training provided, career growth opportunities
  • Innovative locally-owned company, located in Tamworth

About the Employer:
Established for over 20 years, our client has exclusive rights to import and distribute a range of specialised aerial access equipment (EWP’s) for Australia and NZ. Family-owned and operated, they are respected as a leading industry supplier with a commitment to dedicated customer support. Headquarters are based in Tamworth NSW, with branches in Brisbane, Sydney and Melbourne.

About the Role:
Due to company growth, there are two new positions available; one as Spare Parts Assistant and the other as a Service Department Assistant. Spare parts are warehoused at the Tamworth operation and distributed nationally from this location. The Service Department role, also based in Tamworth has developed due to expansion within the service area. This is a great opportunity to learn about all aspects of a well-organised service division, spare parts interpreting, purchasing, selling, warehousing and maintaining accurate inventories.
  
Benefits:

  • Attractive salary on offer, depending on level of experience
  • Company culture of respect and integrity, working in a five-star facility
  • Career advancement and development opportunities (including sales potential)
  • Training provided within a friendly, supportive team environment

Key Responsibilities include:

  • Assisting Service and Spare Parts Managers
  • Successfully communicating with customers to understand their needs
  • Accurate recording of times, labour and parts
  • Pick, pack and despatch orders for Spare Parts
  • Unloading and recording of parts deliveries
  • Regular, accurate communication with suppliers
  • Accurately maintain inventories, customer and machine records
  • Maintain high-quality customer service standards

  
Skills and Experience:

  • Ability to demonstrate a high degree of organisational skills
  • Proven ability in attention to detail and accuracy of recording/reporting
  • Friendly, outgoing communicator, able to engage with suppliers and customers
  • A genuine understanding of great customer service at all levels
  • Positive, responsive attitude, willingness to learn and grow
  • Computer proficiency (MS Office suite, Excel in particular)
  • Previous mechanical/parts experience will be well-regarded but not essential as training will be provided

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: LDSA01
 

LDMT01-3689988

  • Excellent $$$ (up to $90K depending on quals & experience)
  • Fully maintained company vehicle
  • North-West Sydney location
  • Growth opportunity for a qualified automotive mechanic
  • Cross over to well-paid machinery work

About the Employer
Established for over 20 years with branches in three states, our client is Australian-owned and operated. They are recognised as the “difficult access” equipment specialists throughout Australia and NZ and have exclusive rights to import and distribute a range of high-quality European Specialised Access Equipment. Also offering a variety of other Materials Handling solutions, the company is proud of its success and has a reputation for providing dedicated customer service.

About the Role:
Due to company growth, our client is seeking a well-presented Service Technician with electro-mechanical experience to join their Sydney branch where the focus is on specialized height access machinery for both sale and hire.

This is a great opportunity to grow, working in a small team to support the Workshop Manager, providing technical skills, maintaining leading-edge mechanical equipment and assisting with a high level of customer service. It’s a varied role requiring technical competence, diagnostic skills, a passion for high-end machinery, a responsible attitude combined with a genuine focus on customer satisfaction. You must be well-presented and have the ability to communicate at all levels. You will be required to effectively prioritise a variety of tasks across your daily workload.
  
Benefits:

  • Excellent remuneration ($60,000 – $90,000 depending on qualifications and experience)
  • Fully maintained vehicle, fuel card, phone, laptop etc.
  • Work out of a 5-star workshop facility
  • Career advancement opportunities (including sales potential)
  • Opportunity to take on more responsibility and autonomy
  • Varied position with training provided and a supportive team 
  • Monday to Friday with some overtime available

  Duties:

  • Provide high-quality workmanship in mechanical service, maintenance and repair
  • Servicing equipment on-site and sometimes in the field as required
  • Successful communication with customers to understand their needs
  • Coordination of workflow, subcontractors and transport companies
  • Completing pre-delivery checks and loading of machinery
  • Attend sites to induct operators on the full range of products
  • Regular, accurate communication with the Workshop Manager and Service Agents
  • Willingness to continually learn and advance with product changes and advancements
  • Provide high standard of customer service

  Skills and Experience:

  • Mechanical Trade or Auto-Electrical qualification or similar is required.
  • Must have a demonstrated history as a mechanical service technician 
  • Prior automotive electrical experience or proficiency with plant machinery/hydraulic systems an advantage
  • Strong diagnostic and troubleshooting skills
  • A high level of proven organizational skills with a mechanical workflow
  • Must have a genuine capacity to communicate well with people
  • Ability to contribute effectively in a small team environment
  • Energetic, self-motivated and reliable with a good work ethic

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: LDMT01