RJCS01-3702696

 

  • Be part of a rapidly growing and dynamic team within one of Australia’s Leading Iconic Brands
  • Competitive salary package
  • Onsite parking

  
About the Employer
100% Australian Owned and Operated Company since 1960 offering energy efficient and practical lighting solutions across Australia and New Zealand.  They are the leading supplier of quality energy efficient lighting products across all major retailers.  In recent years, the company has expanded to include home décor, furniture, project design and travel.  You will be part of a very family-oriented team who are passionate and proud about their long-standing business.
  
About the Role:
This role will be responsible for managing the customer service enquiries for the retail sector of the business and will predominantly provide technical support for their new release Wi-Fi Smart Home products.  To succeed in this role, you will need to be tech-savvy, have a solid customer service background and will ideally have experience working with Wi-Fi smart home products whether that be at home or in a similar role.  You will genuinely enjoy helping others find solutions to their problems, be a great listener and an effective communicator with a friendly can-do attitude.
  
Benefits:

  • Be part of an innovative product new to the market
  • No sales involved at all!
  • Training and support provided
  • Flexible start and finish times

  
Duties:

  • Receive inbound calls, provide product and technical support and resolve any customer concerns with accuracy and efficiency
  • Respond promptly to customer enquiries across various channels (no face-to-face interaction) and manage expectations effectively ensuring customer satisfaction
  • Acknowledge and provide solutions to concerns expressed by customers about products they have purchased
  • Processing orders, requests, forms and application in a timely manner
  • Maintain detailed records of customer interactions and process customer accounts

  
Skills and Experience:

  • Experience in a similar customer service role with an ability to manage a high volume of inbound enquiries
  • Knowledge of smart home products and automation including Google Home and/or Amazon Alexa devices (desirable)
  • Qualification in IT or similar (preferred)
  • Ability to comfortably guide customers and troubleshoot connectivity issues involving Wi-Fi and smart home products
  • Strong written and verbal communication skills including conflict resolution

  
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
RJCS01

VVKP01.3-3700120

                                               Plumber

*  Top $$$ on offer 
*  Melbourne CBD/fringe locations
*  Company vehicle on offer 

This role will suit a qualified residential Plumber who is ready to take the next step in his or her career.

About the Company
The business you will be working for values their staff and, for that reason, employees stay long term.  They have been established for over 20 years and mostly service the commercial sector, dabbling a little bit in residential.  Business is booming and does not appear to be slacking off any time soon.  If you are looking for a long term opportunity, this is it!!!

About the Role
You will be working full-time from Monday to Friday from 7.00 am to 3.30 pm.  With your past experience you will be ready, willing and able to roll up your sleeves and do what needs to be done.  You will be working alongside a very qualified tradie who will assist you to take the next step in your career.  Together you will be responsible for ensuring everything from A to Z is carried out in a proficient and timely manner.  Most of your time will be spent on commercial new build sites.

Benefits

*  Work on interesting projects
*  Show your abilities
*  Work your way up



Duties

*  Ensure timelines are met
*  Ensure all work is carried out professionally  
*  Run a safe working environment at all times
*  Build a rapport with on-site management and crews

Skills and Experience

*  A “go get it” attitude
*  Confident communication style
*  Residential or commercial experience is suitable

This is a genuine opportunity to join a great team of tradies and take the next step in your career.

VVKPO1.3

JSOA02-3699348

  

Customer and Accounts Administrator
  • Growing company
  • Supportive small team environment
  • Autonomous and Varied role
  • Generous remuneration

About the Employer
Our client is a well-established national supplier of Safety Cameras & GPS Tracking solutions to the commercial vehicle market  Backed up by extensive R&D this company is determined to build on its success and embark on a growth journey, providing high quality products and exceptional service to their customers.
  
About the Role:
Our client is seeking an Office Administrator to undertake all customer enquiries, sales administration, accounts and software support. The role is busy and varied and requires a strong customer service focus as you will be the first point of customer contact for our clients. The role reports to a Manager based in the UK with the day to day oversight and support from a locally based Accountant.
  
Benefits:

  • No Weekend Work
  • Close Knit, Supportive Leadership team
  • Flexible working options in the future
  • Training and Development

Duties:

  • Provide exceptional customer service through effective resolution of incoming enquiries
  • Training new and existing customers in the use of the company’s portal
  • Accounts Receivable tasks – invoicing, debt collection and providing reports
  • Lead generation and marketing activities
  • CRM management and setting up new users on Product Software
  • Reception duties and other operational tasks  

Skills and Experience:

  • Previous experience in an office administration / all-rounder role is essential 
  • A commitment to providing exceptional customer service
  • Excellent telephone manner and personal presentation
  • High level communication skills, both written and verbal 
  • Ability to work  autonomously with high degree of initiative
  • Accounting knowledge is desirable but not essential
  • MYOB /XERO or similar experience will be highly regarded
  • Salesforce or other CRM systems experience highly regarded

If you are someone who loves owning the first point of contact responsibilities for the company’s customers, then this is an excellent opportunity for you.
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: JSOA02

CPST01-3699936

  • Excellent $$ plus Super
  • Tools Provided
  • Work for a recognised leader in its industry

  
About the Employer
Successful national family business and recognised leader in the packaging industry. Offering complete warehouse and packaging solutions using cutting edge innovation and technology. Their focus is on reducing their environmental impact within a culture of integrity, quality and superior customer service.
  
About the Role:
In this role you will be an integral part of the service and warehouse team to maintain, service, commission and refurbish wrapping machines in the warehouse and off-site at customer premises. Reporting to the Service Manager, the role requires an adaptable person to be able to multi-task and react quickly and positively to breakdowns, while also proactively maintaining scheduled maintenance tasks using the on-line servicing system.
  
  
Benefits:

  • Excellent salary + Super
  • Great company culture; people are valued and treated with respect
  • Cutting edge innovation and technology

  
Duties:

  • Maintain, service and commission wrapping machines
  • Scheduling and carrying out machine preventative maintenance
  • Effective and timely attention to breakdowns to provide top customer service
  • Working with the on-line servicing system
  • Spare-part stock control and machine refurbishment
  • Reporting fault finding and repair activity undertaken

  
Skills and Experience:

  • Previous background in servicing small to medium sized machinery
  • Understanding of mechanical/electrical/electronic equipment.
  • Trade certificate viewed favourably but not essential if experienced
  • Previous use of maintenance software package an advantage
  • Ability to demonstrate an organised, analytical and flexible approach
  • Reliable, willing operator with “can-do” attitude and attention to detail and quality
  • Customer Service focused with good communication
  • Current drivers’ licence, MR licence an advantage but not essential
  • Forklift Licence required

  
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: CPST01

JPMR01-3700833

 
About the Employer
Our client is a small family-owned business, that has been providing dedicated care to their patients for over 30 years. They’re committed to total hearing and communication management. This includes every facet of communication – from hearing therapy and speech pathology; to diagnostics, hearing aid technology and tinnitus treatment.
  
About the Role:
Our client is seeking a dynamic and tenacious receptionist who can effectively multi-task. You will be manning the front desk, greeting patients and their families; while answering phone calls and scheduling appointments. The role requires a mature approach and a high standard of communication and administration work.

Benefits:

  • Competitive hourly rate
  • Great working environment and culture
  • Small friendly team, professional working environment
  • Full-time position offering an immediate start
  • Located South East of Melbourne

Duties:

  • Meeting and greeting patients – families and children
  • Answering incoming calls 
  • Scheduling and confirming appointments and meetings
  • General administration support to clinicians
  • Data entry of patient information
  • Typing of correspondence 
  • Processing of accounts 
  • General office administration duties

Skills and Experience:

  • Strong attention to detail, whilst prioritising and working to deadlines in a fast paced, pressured environment.
  • Maintain polite and professional communication via phone, email and mail.
  • Exceptional communicator capable of engaging and building effective relationships with a diverse range of people.
  • Robust computer skills with accurate typing and data entry ability.
  • A willingness to learn with an adaptable and flexible approach.
  • “Can-Do” customer focused attitude.
  • Ability to work autonomously as well as part of a team.
  • Must be flexible to work some late nights, including Saturdays.
  • Own transport would be preferable as this would be difficult to get to via public transport.

If you are exceptionally organised, love a challenge and want added variety then this could be the role for you! 

Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: JPMR01

JSOA01-3693653

  

Office Administrator
  • Growing company
  • Supportive small team environment
  • Autonomous and Varied role
  • Generous remuneration

About the Employer
Our client is a well-established national supplier of Safety Cameras & GPS Tracking solutions to the commercial vehicle market  Backed up by extensive R&D this company is determined to build on its success and embark on a growth journey, providing high quality products and exceptional service to their customers.
  
About the Role:
Our client is seeking an Office Administrator to undertake all customer enquiries, sales administration, accounts and software support. The role is busy and varied and requires a strong customer service focus as you will be the first point of customer contact for our clients. The role reports to a Manager based in the UK with the day to day oversight and support from a locally based Accountant.
  
Benefits:

  • No Weekend Work
  • Close Knit, Supportive Leadership team
  • Flexible working options in the future
  • Training and Development

Duties:

  • Provide exceptional customer service through effective resolution of incoming enquiries
  • Training new and existing customers in the use of the company’s portal
  • Accounts Receivable tasks – invoicing, debt collection and providing reports
  • Lead generation and marketing activities
  • CRM management and setting up new users on Product Software
  • Reception duties and other operational tasks  

Skills and Experience:

  • Previous experience in an office administration / all-rounder role is essential 
  • A commitment to providing exceptional customer service
  • Excellent telephone manner and personal presentation
  • High level communication skills, both written and verbal 
  • Ability to work  autonomously with high degree of initiative
  • Accounting knowledge is desirable but not essential
  • MYOB or XERO experience essential
  • Salesforce experience essential

If you are someone who loves owning the first point of contact responsibilities for the company’s customers, then this is an excellent opportunity for you.
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: JSOA01

VVSA01-3699724

Sales Administrator

  
  

  • Up to $60,000 + super
  • Co-operative team environment
  • Birthday gift

  
About the Employer
Our client is a family owned Australian business with more than 25 years experience in the wholesale packaging industry.  They are a leader in their field.
  
About the Role
Due to growth, our client requires the services of another Sales Administrator to provide customer support, process sales orders, liaise with in-house teams, prepare reports and more.  If you like to keep busy and to learn new procedures and processes this is the role for you.  Your organisational skills, together with your confident communication skills, and the ability to use your intuitive will secure this role for you. 
  
Benefits

  • Work/life balance environment
  • On the job training
  • Employee of the month awards
  • Birthday gift

  Duties

  • Process Sales Orders via the web, phone and email
  • Liaise with customers/sales team/warehouse staff
  • Ensure clients are your first priority
  • Meet daily deadlines

  Skills and Experience

  • Good communication skills
  • Willingness to learn
  • Computer savvy (MYOB desirable but not essential)
  • Own transport as no public transport available

  If you are ready to kick start your career, APPLY NOW!
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: VVSA01
 

SFDMC02-3699599

  • Make your mark!
  • Join a company in growth mode
  • Permanent – Full time position

About the Employer
Like so many businesses before them, our client was built on a small but passionate dream – a dream to bring high quality computer support to small and medium size businesses who were struggling to compete with big business back in the 90s – a dream to help other businesses realise their potential through technology.  Over the past 20 years, they’ve worked with businesses of all shapes and sizes, and accumulated a deep understanding of the many individual needs across a wide number of industries. They’ve grown from a simple ‘fix-it’ company to a company that looks after every single minute detail of their clients’ systems.
  
About the Role:
It’s now time to continue this growth and here is where you come in!   This newly created role (and the first time there has been a dedicated Digital Marketing specialist) is responsible to work with the management team to develop and implement digital marketing strategies across all platforms, with a strong focus on PPC campaigns, content development and social media and to analyse and optimise results.  This is as much a data role as it is a digital role.

Benefits:

  • The business in a major growth phase
  • It’s small enough that there are no politics
  • Paid training and development opportunities
  • Opportunity to create your own digital space

Duties:

  • Create and implement marketing and campaign activities.
  • Analyse marketing data and make necessary fine-tuning to maximize campaigns success.
  • Analyse campaign results and report accordingly.
  • Create EDMs using email marketing platform.
  • Build effective landing pages that convert.
  • Managing and fine-tuning PPC campaigns using Google and Bing.
  • Work to improve the company SEO ranking.
  • Writing engaging digital contents that connect with the audience.
  • Create monthly client newsletter/website blogs.
  • Work on traditional marketing activities.

Skills and Experience:

  • Minimum 3+ year experience in the digital marketing with demonstrated experience providing and driving successfully marketing strategies.
  • Experience in managing PPC marketing campaigns, especially with Google AdWords.
  • Experience with search engine optimization (SEO).
  • Experience in tracking and analysis using Google Analytics.
  • Experience in conversion optimization.
  • Highly developed written and verbal communication skills.
  • Experience in B2B marketing would be highly regarded
  • Experience in graphic designing using various tools.

We thank all candidates who have applied, however only those who are shortlisted will be contacted.
  
Job ID: SFDMC02

CPPH01-3693756

  • Salaried role
  • Full Time & Part Time Position available
  • Career Development

About the Employer
Our client provides exceptional Physiotherapist customer care to a large range of diverse individuals and industries. They are affiliated with a variety of sporting clubs, including AFL teams. Their professional services aim to treat injuries (in particular sports and spinal) with the ‘best’ evidence-based practice in the industry.

Prevention of injuries, or health maintenance, enables their clients to continue to perform at their best in all areas of life ranging from simply being able to move without pain, to competing at an elite level in chosen sports.
  
About the Role:
Do you wish to add value and make a difference to the quality of peoples’ lives? As a Full Time or Part Time Physiotherapist you will have variety in your day including, case management load, leading classes, sporting events and in clinic. There are opportunities to attend Sport Training and Game days providing care to players as well as assisting athletes across multiple sporting codes.
  
There is some flexibility with am and pm shifts; however, you would be required to work alternating Saturdays.

Benefits:

  • Established 25 years in the Melbourne Bayside area
  • Elite provider of physiotherapy and health care
  • Strong team of experienced practitioners
  • Leaders of cutting-edge physiotherapy, education, technology and progress
  • Career development into senior roles
  • Opportunity to work with elite private school sporting teams

  
Duties:

  • Direct one on one client consultation
  • Running of group exercise class
  • Participation of education / professional development / mentoring
  • Managing existing case load
  • Attend Sports Training and Game days to provide care to athletes

  
Skills and Experience:

  • AHPRA registration essential
  • 2-3 years experience desired but new graduates will be considered
  • Has a passion for sports and spinal physiotherapy
  • Case load Management focus
  • Has strong manual therapy skills
  • Strong verbal and written communicator – reports, referrals etc

  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: CPPH01

RJAC01-3699504

  • Permanent role
  • Work close to home
  • Excellent opportunity for someone who is driven and seeking their next challenge

  
About the Employer
A long- established public accountancy firm providing tax returns, superannuation, financial services for small businesses and the public.  Their client’s range from sole traders to national organisations. They provide advice and services from basic bookkeeping to complex tax issues. They take pride in providing personal service and delight in seeing clients grow and prosper. A great location with free car parking on site and tram stop right outside the door.
  
About the Role:
This varied role will see you be supported and have an opportunity to learn and grow.  A stable and long-term future is also on offer with this firm.  Working with a small team of 8, the ideal candidate will have a minimum of two years’ experience and be either working towards their CPA or CA qualification or wanting to commence in the future.  Your sense of humour will be valued equally alongside your excellent communication skills and dedication to the practice and your professional development.
  
Benefits:

  • Secure a Full Time Permanent Position
  • Free onsite car parking
  • Professional development encouraged and supported
  • Flexibility for the right candidate

Duties:

  • Preparation of financial statements, income tax returns and work papers for individuals, partnerships, trust and companies
  • Preparation of Business Activity Statements (BAS)
  • SGC, general ledger and payroll tax reconciliations

Skills and Experience:

  • Intermediate level accountant experience
  • Ideally working towards CPA or CA qualification
  • Dedicated and passionate about a career in public practice
  • Experience with professional accounting software such as MYOB, AO or similar (preferred)
  • Track record of multi-tasking, willingness to learn and a ‘hit the ground running’ attitude
  • Strong communication skills and excellent attention to detail

  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
RJAC01