JBOT02-3655510

Growing organisation with a reputation for excellence
Excellent administrative support
Immediate Start

About the Employer
Our Client is a team of dedicated Allied Health clinicians who are passionate about community-based health care, there vision is to provide flexible, cost-effective and sustainable community therapeutic supports to clients funded under the National Disability Insurance Scheme (NDIS).

About the Role:
Due to increasing demand, we have a permanent, full-time position for an experienced, motivated and pro-active Occupational Therapist to join our team.

Benefits:

Competitive salary on offer
Great team culture
Job Security

Duties:

Deliver clinical occupational therapy service to our clients at our clinic or various community locations including clients home
Assist with the intake process for Occupational Therapy Team
Assist with developing Quality Improvement projects
Participate and implement business and financial strategy for Sydney Team
Engage in continuous professional development activities and maintain AHPRA registration

Skills and Experience

Qualified Occupational Therapist
Excellent customer service standards
Ability to build strong and positive relationships with clients
Great verbal and written communication skills
Ability to work well autonomously and as part of a team
Reliable with a genuine “CAN DO” attitude

If you are interested in this role, then APPLY NOW by forwarding your Cover Letter and an up-to-date copy of your CV

Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: JBOT01

NPBDSE01-3657539

Business Development Sales Executive

• Competitive renumeration and generous commission package
• Well established business with rich set of clients
• Work with a partner of ServiceNow software

About the Employer:
Our client is an Australian services and solutions company specialising in the ServiceNow platform amongst others. Based near the Sydney CDB, they identify, design and deliver efficient business processes and applications on the ServiceNow platform as well as develop bespoke applications for clients.

About the Role:
Our client is seeking a highly motivated Business Development Sales Executive to represent the company to both clients and suppliers and to enhance both business volumes and reputation. You will manage existing accounts and grow sales by contacting potential partners and customers, discovering and exploring opportunities.

This is a unique opportunity to work with a partner of ServiceNow and what will set you apart is your proven consultative sales approach and having a “can do” attitude, loads of energy and initiative with a strong work ethic.

Benefits:
• Work with a well-established business with a rich set of clients
• Competitive renumeration and generous commission package
• Work with a very known platform of IT software – ServiceNow

Duties:
• New business development
• Account management of assigned accounts
• Meeting of sales targets and objectives
• Operational Sales Support
• Attending events and assist in building client long term relationships

Skills and Experience:

• Previous experience selling known brand Software in the Australian / NZ Market.
• Must have a history of working with clients in the Sydney region
• ServiceNow experience is highly desirable
• Previous experience in the IT Service Management industry
• University degree in either Marketing or BSC level
• Proven skills in closing sales, sales planning, selling to customers’ needs
• Excellent interpersonal and communication skills (verbal and written)
• Flexible, yet assertive, approach to customise according to customer’s requirements
• A strong customer service focus with a professional approach
• Ability to work well under pressure, multi-task and work effectively with minimal supervision
• Be organised and have good time management skills
• Current driver’s licence and own vehicle

Please forward your cover letter and resume in WORD format.

Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: NPBDSE01

NPSSE01-3656729

Senior Systems Engineer

• Competitive remuneration
• Small – Medium Managed Service Provider
• Exposure to different technologies and clients

About the Employer:
Our client is a small to medium Managed Service Provider based near Sydney CDB. Their goal is to deliver efficient and effective first level technical support to all clients.

About the Role:
Our client is seeking an experienced Senior Systems Engineer to join their team. You will be responsible to manage projects, consult with customers and provide hands-on technical skills across a wide range of technologies.

Benefits:
• Work with a supportive team environment
• Competitive remuneration
• Exposure to different technologies & clients
• Long term career opportunity

Duties:
• Provide support to the service desk team for complex technical issues, including server applications and infrastructure components, with an emphasis on networks and security
• Infrastructure implementation, support and troubleshooting – Both remote and on-site, including repair/replacement of hardware, configuration of networks, security and server infrastructure, and managing customer expectations regarding outages and downtime
• Project work, – including building and implementing IT infrastructure, both on-site at customer premises and remotely.
• Adept at working with the myriad of technologies that make up the IT infrastructure including Servers (both hardware and software), storage platforms, network infrastructure, security & firewalls. Must be willing to rapidly (often on the fly) learn new technologies and components.
• Project management – defining the requirements with the customer, managing the customer expectations, liaising with the customer for timings and outages, and seeking signoff on completion of the project or project stage.
• Technical account management – Liaise with the customer on a regular basis, including attending onsite meetings, explain solutions, and/or issue resolutions and take input regarding business requirements for additional work.

Skills and Experience:
• Previous experience in a Senior Systems Engineer / Level 3 Engineer role
• Previous experience in delivering technical services
• Knowledge or skills in security solutions
• Have networking certifications such as CCNA or CCNP
• Have experience with servers, storage and other IT infrastructure
• Have experience with virtualisation (VMware, Hyper-V)
• Have experience with Cloud infrastructure and customer migrations – Preferably Certification for Azure and/or AWS
• Have experience with network design, implementation and support
• Have experience with scripting (such as VBS, PowerShell, Pearl, PHP etc.)
• Have Microsoft certifications preferable MCSA
• A strong customer service focus with a professional approach
• A team player with a can-do attitude, lots of energy and initiative with a strong work ethic
• Excellent interpersonal and communication skills (written & verbal)
• Current driver’s licence and own vehicle

Please forward your cover letter and resume in WORD format.

Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: NPSSE01

NPITSDA01-3655764

IT Service Desk Analyst

• Great remuneration plus super
• Career progression
• Exposure to different technologies and clients

About the Employer:
Our client is a small to medium Managed Service Provider based North West of Sydney CDB. Their goal is to deliver efficient and effective first level technical support to all clients.

About the Role:
Our client is seeking an experienced IT Service Desk Analyst who enjoys changes and thrives in a fast-paced environment to join their team. You will be responsible for providing first line investigation and diagnosis and promptly allocates or escalates unresolved issues as appropriate.

You will be skilled in take full ownership of issues and utilise your initiative and solid customer service experience to resolve queries in a professional and timely manner.

Benefits:
• Work with a supportive team environment
• Great remuneration plus super
• Career progression and exposure to different technologies & clients
• Based North West of Sydney CDB, onsite parking available

Duties:
• Proactively keep customers informed in relation to the issues and/or requests made and ensure accuracy and quality of all queries contributes to meeting customer expectations, and timeframes.
• Installation & troubleshooting of all hardware, software, and other in-house applications.
• Raise support cases with external vendors and manage turnaround of requests.
• Provide input when required to evaluate customer feedback and develop quality improvement processes.
• Identify patterns within incidents handled to identify service delivery problems.
• Maintain awareness of opportunities provided by new technology to address challenges or to enable new ways of working.
• Delivering a client focused service experience for technology customer queries while demonstrating the highest standards of written and verbal communication.
• Undertaking coordinated incident management in liaison with other operational teams.
• Deliver smaller operational projects daily, such as staff moves, software deployments or office relocations.
• Provide 24/7 support on a roster basis, including On Call.

Skills and Experience:
• Previous experience in a Service Desk role is desirable
• Have Microsoft certifications preferable MCSA
• A strong customer service focus with a professional approach
• A team player with a can-do attitude, lots of energy and initiative with a strong work ethic
• Excellent interpersonal and communication skills (written & verbal)
• Sound knowledge and ability to troubleshoot Digital Desktop equipment
• Ability to support and troubleshoot issues with technologies such as Networking (TCP/IP, DNS, Cabling), Remote Access Connectivity, Telephony including mobile phones.
• Good knowledge of Microsoft Active Directory.
• Thorough knowledge of Desktop, LAN, peripheral device installation and support is essential.
• Providing high-level support of the Microsoft SOE – Windows 7/8/10, Office 2007/2010/2013/2016/O365.
• Ability to acquire knowledge of business applications where firstsecond level support may be required.
• Current driver’s licence and own vehicle

Please forward your cover letter and resume in WORD format.

Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: NPITSDA01