JBOT02-3655510

  • Growing organisation with a reputation for excellence
  • Excellent administrative support
  • Immediate Start

  
About the Employer
Our Client is a team of dedicated Allied Health clinicians who are passionate about community-based health care, there vision is to provide flexible, cost-effective and sustainable community therapeutic supports to clients funded under the National Disability Insurance Scheme (NDIS).
  
About the Role:
Due to increasing demand, we have a permanent, full-time position for an experienced, motivated and pro-active Occupational Therapist to join our team.
  
Benefits:

  • Competitive salary on offer
  • Great team culture
  • Job Security

Duties:

  • Deliver clinical occupational therapy service to our clients at our clinic or various community locations including clients home
  • Assist with the intake process for Occupational Therapy Team
  • Assist with developing Quality Improvement projects
  • Participate and implement business and financial strategy for Sydney Team
  • Engage in continuous professional development activities and maintain AHPRA registration

Skills and Experience

  • Qualified Occupational Therapist
  • Excellent customer service standards
  • Ability to build strong and positive relationships with clients
  • Great verbal and written communication skills
  • Ability to work well autonomously and as part of a team
  • Reliable with a genuine “CAN DO” attitude

If you are interested in this role, then APPLY NOW by forwarding your Cover Letter and an up-to-date copy of your CV

Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: JBOT01

NPSSE01-3656729

Senior Systems Engineer

• Competitive remuneration
• Small – Medium Managed Service Provider
• Exposure to different technologies and clients

About the Employer:
Our client is a small to medium Managed Service Provider based near Sydney CDB. Their goal is to deliver efficient and effective first level technical support to all clients.

About the Role:
Our client is seeking an experienced Senior Systems Engineer to join their team. You will be responsible to manage projects, consult with customers and provide hands-on technical skills across a wide range of technologies.

Benefits:
• Work with a supportive team environment
• Competitive remuneration
• Exposure to different technologies & clients
• Long term career opportunity

Duties:
• Provide support to the service desk team for complex technical issues, including server applications and infrastructure components, with an emphasis on networks and security
• Infrastructure implementation, support and troubleshooting – Both remote and on-site, including repair/replacement of hardware, configuration of networks, security and server infrastructure, and managing customer expectations regarding outages and downtime
• Project work, – including building and implementing IT infrastructure, both on-site at customer premises and remotely.
• Adept at working with the myriad of technologies that make up the IT infrastructure including Servers (both hardware and software), storage platforms, network infrastructure, security & firewalls. Must be willing to rapidly (often on the fly) learn new technologies and components.
• Project management – defining the requirements with the customer, managing the customer expectations, liaising with the customer for timings and outages, and seeking signoff on completion of the project or project stage.
• Technical account management – Liaise with the customer on a regular basis, including attending onsite meetings, explain solutions, and/or issue resolutions and take input regarding business requirements for additional work.

Skills and Experience:
• Previous experience in a Senior Systems Engineer / Level 3 Engineer role
• Previous experience in delivering technical services
• Knowledge or skills in security solutions
• Have networking certifications such as CCNA or CCNP
• Have experience with servers, storage and other IT infrastructure
• Have experience with virtualisation (VMware, Hyper-V)
• Have experience with Cloud infrastructure and customer migrations – Preferably Certification for Azure and/or AWS
• Have experience with network design, implementation and support
• Have experience with scripting (such as VBS, PowerShell, Pearl, PHP etc.)
• Have Microsoft certifications preferable MCSA
• A strong customer service focus with a professional approach
• A team player with a can-do attitude, lots of energy and initiative with a strong work ethic
• Excellent interpersonal and communication skills (written & verbal)
• Current driver’s licence and own vehicle

Please forward your cover letter and resume in WORD format.

Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: NPSSE01

NPITSDA01-3655764

IT Service Desk Analyst

• Great remuneration plus super
• Career progression
• Exposure to different technologies and clients

About the Employer:
Our client is a small to medium Managed Service Provider based North West of Sydney CDB. Their goal is to deliver efficient and effective first level technical support to all clients.

About the Role:
Our client is seeking an experienced IT Service Desk Analyst who enjoys changes and thrives in a fast-paced environment to join their team. You will be responsible for providing first line investigation and diagnosis and promptly allocates or escalates unresolved issues as appropriate.

You will be skilled in take full ownership of issues and utilise your initiative and solid customer service experience to resolve queries in a professional and timely manner.

Benefits:
• Work with a supportive team environment
• Great remuneration plus super
• Career progression and exposure to different technologies & clients
• Based North West of Sydney CDB, onsite parking available

Duties:
• Proactively keep customers informed in relation to the issues and/or requests made and ensure accuracy and quality of all queries contributes to meeting customer expectations, and timeframes.
• Installation & troubleshooting of all hardware, software, and other in-house applications.
• Raise support cases with external vendors and manage turnaround of requests.
• Provide input when required to evaluate customer feedback and develop quality improvement processes.
• Identify patterns within incidents handled to identify service delivery problems.
• Maintain awareness of opportunities provided by new technology to address challenges or to enable new ways of working.
• Delivering a client focused service experience for technology customer queries while demonstrating the highest standards of written and verbal communication.
• Undertaking coordinated incident management in liaison with other operational teams.
• Deliver smaller operational projects daily, such as staff moves, software deployments or office relocations.
• Provide 24/7 support on a roster basis, including On Call.

Skills and Experience:
• Previous experience in a Service Desk role is desirable
• Have Microsoft certifications preferable MCSA
• A strong customer service focus with a professional approach
• A team player with a can-do attitude, lots of energy and initiative with a strong work ethic
• Excellent interpersonal and communication skills (written & verbal)
• Sound knowledge and ability to troubleshoot Digital Desktop equipment
• Ability to support and troubleshoot issues with technologies such as Networking (TCP/IP, DNS, Cabling), Remote Access Connectivity, Telephony including mobile phones.
• Good knowledge of Microsoft Active Directory.
• Thorough knowledge of Desktop, LAN, peripheral device installation and support is essential.
• Providing high-level support of the Microsoft SOE – Windows 7/8/10, Office 2007/2010/2013/2016/O365.
• Ability to acquire knowledge of business applications where firstsecond level support may be required.
• Current driver’s licence and own vehicle

Please forward your cover letter and resume in WORD format.

Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: NPITSDA01