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Customer Service Officer

  • Training provided 
  • A role that plays a vital role within the business
  • Be part of a business who has been in the industry for over 25 years
  • Great Location in the East of Melbourne

  
The Recruitment Alternative provides professional recruitment services to a range of SME businesses across Australia & New Zealand. 
  
About the Role
Our client is seeking an individual who has the ability to demonstrate a stable and successful career in a customer service/administration role.  You will understand the link between the delivery of superior customer service, the reputation and image of the firm and its on-going success. This role plays a vital role in the process and will work work with accounting and legal practices and will aim to make the complex business of company registration easy for their clients. 
  
What’s great about this role:

  • 50k – 55k + Super 
  • Successful technology focused distribution business
  • Based in Eastern Melbourne Suburbs
  • Work with Audio Visual product

  
Duties:

  • Liaising with accounting and legal practices and assist / process them to form new companies and trusts on behalf of their clients
  • Maintain client records and updating on database.
  • Produce and dispatch the paperwork supplied to clients for their new companies and trusts.
  • Send communications to clients when your work is finished.

  
Skills and Experience:

  • Excellent communication skills, including a professional phone manner
  • A warm, approachable manner
  • At least two year’s experience in a customer service position
  • Extremely good attention to detail, a team mentality, and a positive attitude
  • Extensive experience using MS office software

  
Please note that only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: 10934/1.0

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