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Parts Assistant

  • Combine your spare parts and technical nous with warehousing experience in this newly created role
  • Competitive hourly rate on offer
  • Small supportive team environment

About the Company
Our client is one of the most respected suppliers of premium brand equipment.  They have delivered exceptional quality product solutions and servicing to its clients in a range of industries such as hospitality, laundromats, healthcare and manufacturing throughout New Zealand and the Pacific Islands for over two decades.  As a NZ owned and operated family business they offer a stable work environment within a close knit team.

About the Role
A newly created role with a mix of aftersales support and logistics.  For the aftersales support aspect of the role you will be responsible for providing support and parts to service agents, customers and service technicians. In the warehouse you will pre-programme equipment, process orders and support logistics.  Training will be provided to the successful applicant.
This is an ideal role for someone with a technical background and a strong focus on customer service.
Key responsibilities will include:  

  • Pre-sales support and programming equipment prior to delivery
  • Liaise with service agents and customers and answering queries and advice on recommended parts.
  • Overseeing logistics and organising freight deliveries
  • Inwards & outwards goods
  • Processing orders and client invoicing
  • Assisting with installations and maintenance work

To be successful for this role you must have the following: 

  • Previous experience in a spare parts warehouse and understanding of systems and procedures
  • Technical know-how and ability to undertake basic programming of parts and interpret service manuals
  • A customer focused approach
  • Excellent communication and problem-solving skills
  • Good computer skills and experience using Microsoft Excel is essential
  • Be highly organised, work with accuracy and be able to meet targets and deadlines
  • Physically fit
  • Forklift license is preferred

You will join an experienced, passionate, friendly and hands-on team. You will also be provided with relevant training and on-going support. The role will see you working full-time Monday to Friday between the hours of 8.30 am – 5 pm. 

If you are highly motivated, professional and personable then we would like you to hear from you!


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