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Junior Planning Coordinator

  • 60k-$65k p.a. + Superannuation
  • Thomastown location
  • No Weekend Work
  • On the Job training provided
  • Rapidly growing global business

About the Role
  
You will provide day-to-day administration support focused on coordinating and scheduling of customer service requests in a timely and accurate manner. You will be someone who works well under pressure, and enjoy dealing with a diverse stakeholder group; including technicians, service managers, warehouse staff and customers. 
  
What’s great about this role:

  • Future Career in Sales, Leadership or Technical
  • Supportive team environment
  • A leading manufacturer and global distributor
  • Loads of variety in the role
  • An Equal Opportunity Employer

Duties:

  • Respond to customer service requests with accuracy and timeliness
  • Coordinate service requests with field technicians and approved service agents
  • Receipt and review of invoices and paperwork from approved service agents
  • Effective monitoring and follow through each job to completion
  • Respond effectively to all client emergency service requirements
  • Liaising with warehouse and supplies in to organise materials for jobs
  • Adhere to Health and Safety requirements

Skills and Experience:

  • Previous experience in a similar service coordination or customer service role
  • Ability to work with a wide range of stakeholders, e.g., technicians, the warehouse team, customers
  • Exceptional interpersonal and communication skills
  • Ability to work as a part of a team with enthusiasm and initiative
  • Excellent organisation skills with attention to detail
  • Passion for customer service, with confidence and empathy
  • Adaptable and resilience towards a fast-paced environment
  • Computer experience & to learn new programs

How to apply
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today!  Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: JS11065/01

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