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Reception Administration Assistant

  • Be trained in Administration in the Medical/Allied Health field
  • Small friendly team, professional working environment
  • Job Stability – low staff turnover rate
  • Located South East of Melbourne

About the Role:
Our client is a family-owned business that has been providing dedicated care to their patients for over 30 years. They’re committed to total hearing and communication management, from hearing therapy and speech pathology; to diagnostics, hearing aid technology and tinnitus treatment.

They are now seeking a “Director of First Impressions”, who can be the face of their busy Practice.  You will need to have excellent customer service and computer skills, and the ability to deal with patients of all ages and cultures, including families and their children.  Your role will see you undertaking a variety of duties, including answering calls and enquiries, greeting clients in a polite friendly manner, scheduling appointments, receipting, invoicing and general administrative tasks.
What’s great about this role:

  • Competitive hourly rates
  • Opportunity to be trained in administration within the Health industry
  • Great working environment and culture
  • Small friendly team, professional working environment
  • Full-time position offering an immediate start


  • Meeting and greeting patients
  • Answering incoming calls 
  • Scheduling and confirming appointments
  • General administration support to clinicians
  • Data entry of patient information
  • Typing of correspondence 
  • Invoicing and receipting payments
  • General office administration duties

Skills and Experience:

  • Office reception or medical reception experience would be advantageous
  • Strong attention to detail, whilst prioritising and working to deadlines in a fast paced, pressured environment.
  • Maintain polite and professional communication via phone and email.
  • Exceptional communicator capable of engaging and building effective relationships with a diverse range of people.
  • Excellent computer skills with accurate typing and data entry ability.
  • A willingness to learn with an adaptable and flexible approach.
  • Ability to work autonomously as well as part of a team.
  • 38 hour week, Monday to Friday, late Wednesday and the occasional Saturday (approx. once a month)
  • Own transport as location is difficult to get to via public transport

How to apply
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today!  Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: LB10896/3.0


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