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Administration Assistant


  • Fantastic Culture, Supportive Team
  • Newly Created Position, with a well respected, stable Company
  • On-site Parking

About the Employer

Our Client is a highly successful family owned business who has been in operation for over 45 years. With a local on-site manufacturing plant, they are the largest producer of Home Sewage Treatment Systems in Australia today and they continue to lead the field in both Precast Concrete and Plastic Tank Design.
About the Role:

Due to continued growth and success a newly created position has become available for a self-motivated, focused individual who has outstanding Customer Service, Administration and Computer skills, to assist with Reception and General Administration functions for the Service Team.  This is a busy and challenging role, where you will be liaising with internal and external Stakeholders within the Construction and Plumbing industry and providing support to the Team with a variety of administration and service functions.  Northern Gold Coast location.


  • Career progression opportunities available
  • Full time role with regular paid overtime
  • Equal Opportunity Employer who is committed to diversity & inclusion in it’s employment practices


  • Answer and direct incoming calls and emails
  • Handle a variety of administration and data entry duties
  • Have the ability to deal with technical queries from Customers
  • Proactively develop customer relationships over the phone
  • Handled difficult problems and resolve customer queries in a constructive manner

Skills and Experience:

  • Knowledge of the Plumbing, Construction industry or similar is preferable
  • Minimum 2 years in a Technical and/or Service role preferable
  • Desire to achieve and progress yourself and your career
  • High level of Customer Service and Problem Solving ability
  • Strong written and verbal communication skills
  • Proven ability to adapt and learn quickly
  • Strong computer skills including Microsoft Office, Word and Excel
  • Ability to work across a roster from 7.30am to 5.00pm Monday to Friday

Please note only candidates that meet our client’s selection criteria will be contacted.

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