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Course Facilitator

  • Entrepreneurial, competitive and supportive team culture 
  • Great location! Great work life balance!
  • Suit Recruitment, Trade Operational Background

  
About the Employer
 
Australian industry leader in on line education and nationally accredited training for many industries including Construction, Education and Finance.

This company has a solid proven system that works.  They are focused on helping as many people as they can further their education.

  
About the Role:
 
You will be dealing directly with students and onboarding them into their program.  An onboard takes 45 mins to 1 hour therefore you must enjoy being constantly on the phone.  

Previous experience in an RTO is desirable.

Benefits: 

  • Best technology on offer – CRM, automations, SMS tech
  • They provide all the tools, training systems and support to ensure you will succeed.
  • Great office with city and river views, many cafes and restaurants close to train and bus station

 
Duties:

  • Telephone based role onboarding students
  • Updating the CRM with meticulous attention to detail
  • Using spreadsheets and word documents to record information
  • Participate in daily team meeting

 Skills and Experience:

  • Must be experienced in using the phone to speak to customers as a customer service team member
  • Talk and type skills needed
  • CRM use and experience, adding data to a CRM system and database.
  • Attention to detail is needed in order to compliance
  • Must be able to follow tasks, multiple tasks
  • Industry experience or exposure desirable IN ANY BLUE COLLAR FIELD

 
Please note only candidates that meet our client’s selection criteria will be contacted.
 
Job ID: MWCF02

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