- $100k – $170k salary based on experience
- Work from home
- An innovative company with global outreach
- Full-time permeant position
Who is your new employer?
In 2018, they launched their Architect Consulting division and now with a proven track record among their broad blue-chip customer base, we’re looking for ambitious members who want to grow as they grow and make an impact for their clients. This role reports to our founder who is committed to regular coaching and guidance with regard to your personal development.
Are you ready to be part of an organisation that is passionate about results, people, progress, and profit? Are you ready to work with a leader who is pioneering and leading the business world with innovation, creativity, passion, and a legacy of greatness? Would you like to join an information technology innovator in the Cloud Services arena represented in Australia, Asia and the USA providing world-class advisory and consulting services around Cloud and Digital Workplace Transformation, with a focus on Microsoft Cloud technologies?
What are we looking for?
You are experienced in designing and delivering solutions to a vast customer segment using cloud services and have provisioned and supported customers previously.
You will work closely with the business and various project teams to drive revenue and this multifaceted role will see you deliver against a range of IT requirements. With a solid understanding of the concepts of cloud services, you’ll be enthusiastic about developing your skills. Using your technical knowledge and ability in Microsoft Office 365 and Azure, you will be responsible for consulting on service solutions as well as supporting clients during and post onboarding. Using your interpersonal and time-management skills, you will need to be a strong communicator and be responsible for working both on-site at customer premises as well as possessing the ability to work autonomously. You will also be looked upon to manage the escalation of any support request in an efficient and effective manner remotely for customers and may require on-site for local customers on occasion.
This is a full-time opportunity where you are responsible for the implementation and migration within Office 365 and Azure, with a special focus on Identity and Access Management and other cyber-security related aspects. You will be able to demonstrate consistent experience, networking and technical skills, and exhibit strong project management and communication skills.
- Providing technical pre-sales support across accounts. This involves dealing with different types of business opportunities, and working with Solution Architects to design, and validate solution designs for these opportunities;
- Consulting on service solutions as well as supporting clients during and post on-boarding;
- Implementation and migration of various Cloud and associated services;
- Implementation and complex customisation of services on Azure cloud;
- Identifying revenue opportunities for a team-based approach to solidify wins;
- Managing the escalation of any support request in an efficient and effective manner for customers and local on-site.
What about you?
You are a motivated person who is willing and able to punch above their weight and is keen to learn the specifics of our culture as well as our customers’ enterprise technology. You’ll bring a passionate and committed personality to the role as well as the skills and knowledge to perform. A solution thinker, you’ll thrive in a problem-solving environment and your support centric approach will lead you to tailor outcomes to the specific needs of your clients. With exceptional communication skills, you’ll be able to translate technical language into easy-to-understand messages for your end-users.
Please note only candidates matching the above selection criteria will be contacted. Must be an Australian Citizen or PR.
Job ID: RFSC11017/1.0
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