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Student Support Officer




  • Up to $60,000 + super
  • Bonus system in place
  • Long-term career opportunity

About the Employer

Our client’s on-line training academy is growing at a rapid pace.   They’re already Australia’s premium blue-collar training organisation.  They take pride in providing world class online training solutions, and  they thrive on providing exceptional customer service, improving students’ career aspects and business outcomes.  Their modern office is located west of the Brisbane CBD  surrounded by city views and close to public transport, retail and business outlets. 

About the Role

You will be a “people person”.  As a Student Support Officer it will be your responsibility to ensure student’s needs are met and their on-line learning experience is a pleasant one. You will be familiar with the RTO world, or alternatively have worked in the Blue Collar sector yourself in an operations or management/HR role.  It is essential that you have an understanding of the learning paths available to Blue Collar Workers. You will be the “go to” person who will solve problems while keeping the students on track.  


  • Meet KPI’s and increase your earnings
  • On-site parking/close to public transport
  • Modern office with great views
  • Continuous upskilling
  • Team culture   


  • Provide exceptional support (on-line & phone)
  • Assist with document preparation & uploading
  • Undertake reference checks
  • Liaise with trainers and assessors

Skills and Experience

Previous RTO experience will put you at the top of the list.
Previous RTO experience in the blue collar sector will get you an interview.


  • Previous experience as above
  • Above average administrative skills
  • Above average computer skills
  • Attention to detail
  • Can multi-task with a smile on your face

   This client is interviewing now, so don’t delay, get your application in. 


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